Control Center Operator
- Customer Service: Be a positive reflection of the company and yourself by assisting client staff, visitors, and coworkers, and maintaining a positive and professional demeanor.
- Observe and Report: Stay alert and be on the lookout for any suspicious activities and incidents.
- Security Presence: Maintain a professional appearance and stand guard in and around building lobbies, reception areas, control centers, etc.
- Security Officer: Conduct foot and/or vehicle patrols of your assigned areas performing security officer duties as required.
- Access Control: Ensure unauthorized persons do not enter restricted areas, check employee and vendor IDs, and follow proper access procedures.
- Safety Patrol: Ensure a safe and secure environment for all employees and visitors, enforcing the policies and procedures of the assigned location and reporting any safety concerns.
- Emergency Response: Be ready and able to assist in emergencies, including the administering of CPR/First Aid/AED care and communicating with emergency personnel using the proper protocols.
- Security Liaison: Maintain professional communication with the client staff, follow through with client requests, and keep the site supervisor/operations manager updated on all client communications.
- Control Center Operators are expected to be available for call ins 24/7.
- Other duties as assigned.
- Intermediate computer skills required – Comfortable with Microsoft Office, Email, Internet, and able to learn new software.
- Must be at least 18 years old and have at least a high school diploma or equivalent education certification, such as a GED, per MCL 338.1067
- 17(2). (Must also be at least 21 years old and be a Michigan CPL or LEOSA cardholder to perform armed security work).
- Must be able to pass a drug screening at the time of hire and randomly thereafter (including for marijuana). Since our company contracts with the federal government, we must comply to federal laws regarding the use of marijuana, regardless of whether it is used recreationally or medicinally.
- Must not have been convicted of any felonies, per MCL 338.1060
- 10(1)(c).
- Must not have been convicted of any misdemeanors related to dishonesty, fraud, impersonation of law enforcement, assault, weapons, unauthorized sale of information or evidence, controlled substances (including for marijuana), or two or more alcohol related offenses, per MCL 338.1060
- 10(1)(c).
- Must be able to sit, stand, and walk, including up and down stairs, for 8-12 hours at a time.
- Must be able to lift at least 50 lbs. (Must be able to lift at least 70 lbs. for armed work).
- Must be CPR, First Aid, and AED certified (Child, Infant, and Adult), or willing to become certified and be physically capable of administering lifesaving care when needed.
- Must be able to see clearly at least 20 feet away (assisted with glasses or contact lenses if necessary).
- Must be able to hear conversations in loud environments either in-person or via radio.
- Must be able to use a smart mobile phone or computer to check emails and complete online training.
- Must be able to fluently read, write, speak, and understand the English language.
- Must be professional and possess excellent customer service skills.
- Must have excellent personal integrity and a positive attitude.
- Must complete required trainings on time and adhere to all client and company policies
Recommended Jobs
Grants and Funded Projects Specialist
Grants and Funded Projects Specialist Location Oakland County, MI : January 29, 2024 GENERAL ANNOUNCEMENT: POSITION OPENING Grants and Funded Projects Specialist IN THIS ROLE: You will manag…
Packaging Sales Engineer
Job Description Job Description MMI Engineered Solutions is currently seeking an experienced, driven and technically exceptional business development professional to join our team! The dynamic in…
Accountant
Job Description Job Description Entry-Level Accountant – up to $24/hr – Troy, MI Are you looking to launch your accounting career with a fast-paced, growing company in the automotive industry?…
Tree Trimmer
Job Description Job Description Zielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree Care Professionals. Whether you're an industry veteran or just look…
Powertrain Engine Calibration Engineer
Job Description Job Description ~3 months contract. AUTOMOBILE INDUSTRY ONLY!! ~ Minimum of 3 Years BEV/ eMotor calibration experience ~2 Years calibration experience in electrified propulsio…
Frame Technician
Join our esteemed family-owned and operated company as a Heavy Truck Frame & Alignment Technician. We are committed to providing a positive work environment where employees can thrive and grow. As a F…
EQUIPMENT REPAIR SPECIALIST 2
Job Description Job Description The Charter County of Wayne is Michigan's first and largest County! Home to 34 cities and nine townships; from Rockwood to Livonia, from Sumpter Township to the Gr…
Custodian Part-Time Nights Homer: Mon - Friday 4pm to 8pm $14.50 PAID WEEKLY!
Job Description Job Description Position Information: Offices, restrooms, breakrooms, and floor scrubber floor cleaning Monday to Friday 4 PM- 8 PM 20 hours / week $14.50/hr Perfec…
High School Principal
High School Principal Location: Dearborn, MI Type: Direct Hire Salary: $60,000 – $80,000 (based on experience) About the Role: We are seeking a dedicated and experienced High School Princip…
Medical Office Assistant I
Job Description Job Description Salary: Starting at $15.80 We are looking for someone with great customer service skills to be the first point of contact for all patients and visitors who come …