Membership Coordinator (On Site Location University Center, MI : Position Title Membership Coordinator (On Site - University Center, MI) Division/Department Broadcasting Employee Group Support Status Full time, Starting Salary $16.68 - $18.51 per hour: Commensurate with Qualifications and Experience Position Summary Information Position Accountabilities and Essential Functions The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff. POSITION SUMMARY : Responsible for receiving, recording and tracking monetary gifts from the private sector, including donations from organizations, businesses, foundations and individuals. This will be done by entering, processing and reconciling TV and/or radio pledges and donations into the Raiser's Edge membership database system. Responsible for the audit integrity process of balancing monthly with College financial reports between Raiser's Edge and the College's Colleague system, and interfacing with the Finance Department regarding record keeping. Manage credit card processing for the department, including monthly sustainer charges, application of payments to open pledges, declined credit cards, incorrect expiration dates, refunds and balancing with the College bank account. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING : Receive, record and accurately track monetary gifts from the private sector, including donations from organizations, businesses, foundations and individuals. Enter, process and reconcile daily TV and/or radio donor pledges and donations into the membership database system. This includes checks, cash, credit card transactions, direct debits, stock gifts, matching gifts and monthly charges. Process and balance all donations that are processed either in Raiser's Edge or in Luminate Online. Maintain member files within the Raiser's Edge database system and create new Broadcasting fund codes in the database system. Manage credit card processing, including monthly sustainer charges, application of payments to open pledges, manage declined credit card payments, including donor contact to determine new number or expiration dates, as needed. Manage credit card “refunds” to donors, including all processing through Raiser's Edge and Colleague, for audit purposes. Ensure accurate reconciliation of gifts between all public broadcasting Funds within Raiser's Edge. Responsible for the audit integrity process of balancing monthly with College financial reports between Raiser's Edge and the College's Colleague system, and interfacing with the Finance Department regarding record keeping. Assist in responding to the auditors while they are performing their annual review of Delta College records. Print and mail all pledge reminders, acknowledgements, thank you letters, installments, and monthly renewal letters. Enter billing information for underwriting and tower rental clients. Print and mail monthly billing invoices. Enter Payroll Deduction gifts into Raiser's Edge, after receiving donor lists from the College's Finance or Payroll department. Retrieve data from Raiser's Edge and/or Luminate Online for specific reports for both the TV and radio donations. Assist with direct mail and telemarketing campaigns, as well as membership events. Assist with preparations and participate in TV and radio pledge drives. Assist with planning and helping at all station fundraising events. Required Qualifications An Associate degree in accounting, finance or business. A minimum of one year previous database and/or accounting experience. Demonstrated experience in bookkeeping and financial record keeping required. Proficiency in the use of database computer systems, as well as demonstrated computer skills in word processing and spreadsheets. Experience in financial area of other non-profits helpful. Strong verbal and written communication skills needed, as well as strong organizational skills. Additional Experiences Considered Experience with Blackbaud Raisers Edge software Prior experience working in a non-profit environment Prior experience with financial deposits Application Deadline Position will remain open until filled. The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified. Special Instructions to Applicants Complete an on-line application and attach a cover letter with position title, resume and copies of transcripts (official transcripts required upon hire) and/or certifications and licenses. Posting Specific Question Required fields are indicated with an asterisk (*). * In order to track our recruitment sources, please indicate how you became aware of the position vacancy? Delta.edu Indeed.com Chronicle of Higher Education Website MI Works / MI Talent Bank HigherEdJobs.com Michigan HERC Website Other If you selected "Other" above, please tell us where you heard about this posting. (Open Ended Question) * Our Public Media stations serve the community, with donors of many different ages or backgrounds. What kinds of experiences have you had working with others, who may have backgrounds that are different than your own? (Open Ended Question) Applicant Documents Required Documents Resume Cover Letter Transcript 1 Optional Documents Letter of Recommendation 1 Letter of Recommendation 2 Letter of Recommendation 3 Professional Certifications or Licensures Transcript 2