Certified/Non-Certified Technicians Assistant

Position Title: (Certified and Non Certified) Tech Assistant
Reports To: Lead Veterinary Technician / Hospital Manager / Veterinarian
Department: Medical Team

Position Summary

The Tech Assistant supports the medical team by providing safe animal handling, assisting with patient care, maintaining a clean and organized hospital, and ensuring supplies are stocked. This role is critical in helping doctors and licensed technicians deliver high-quality medical care and a positive client experience.

Essential Duties and Responsibilities

Patient Care & Handling

· Safely restrain and handle patients for examinations, treatments, and procedures.

· Provide comfort, monitoring, and basic care to patients as directed.

· Walk, feed, and clean up after patients.

· Assist with patient check-in during appointments and with hospitalized patients.

Medical Support (under supervision)

· Prepare exam rooms, treatment areas, and equipment.

· Assist veterinarians and technicians during exams, procedures, and sample collection.

· Perform basic tasks such as holding for blood draws, collecting fecal samples, or helping with diagnostics (as trained).

· Run in-house bloodwork and diagnostic tests as trained.

· Fill prescriptions accurately and safely, when directed and as available.

Client Service

· Greet clients and help with patient check-in and check-out.

· Support positive communication by assisting clients with directions, comfort, or minor education (as directed by the medical team).

Hospital Operations

· Maintain cleanliness of kennels, exam rooms, treatment areas, and common spaces.

· Wash and sterilize equipment and instruments as trained.

· Stock and rotate supplies; notify team leads when items are low.

· Follow infection control, safety, and AAHA standards.

Required Knowledge, Skills, and Abilities

· Compassion for animals and people, with patience and empathy.

· Ability to handle animals safely and confidently in different situations.

· Strong teamwork; willingness to help wherever needed.

· Basic computer and record-keeping skills.

· Ability to communicate clearly, both verbally and in writing, including entering coherent and professional statements in patient records.

· Ability to multitask and adapt in a fast-paced environment.

Education & Experience

· High school diploma or equivalent required.

· Previous animal handling or care experience preferred.

· Veterinary or kennel experience a plus.

Physical Requirements

· Ability to stand, walk, bend, and kneel for extended periods.

· Ability to lift and carry up to 40 lbs (with assistance available for larger patients).

· Exposure to allergens, zoonotic diseases, anesthesia, radiation, and cleaning chemicals with appropriate PPE provided.

Core Values Alignment

· Hospital-Oriented: Works well with the team, contributing to a positive environment.

· Results-Driven: Focuses on completing tasks efficiently and accurately.

· Accountable: Follows instructions and carries out duties responsibly.

· Transparent: Communicates clearly with teammates and leadership.

· Innovative: Open to learning new skills and improving processes.