Wound Care Sales Consultant

Job Description

Job Description

Job Summary

The role of a Therapy Sales Consultant (TSC) is multifaceted. The position acts as a consultant, salesperson, advisor, negotiator and closer. To succeed in the position, the CSC must be passionate about patient care, excited about building relationships and able to thrive in a performance-based environment. The Clinical Sales Consultant will be working directly with both internal and external customers to facilitate sales, increase brand awareness, and build a satisfied customer base. We have great respect for every member of our team and offer competitive base pay, plus performance based commission, and suite of employee benefits including a Mon-Fri workweek, paid holidays, and paid sick and vacation time.

Enjoy a rewarding and competitive environment while enhancing your skills and building a vast network of industry contacts. Apply to Ethos Therapy Solutions today!

Responsibilities Include:

× Become knowledgeable of Ethos Therapy Solution product solutions, their application, and benefit to patient healing to assist with sales procedures.

× Engage with customers daily to answer questions, resolve inquires, handle sales escalations, initiate follow-up on leads, assist with arrangements for a successful transition to Ethos products, and set up and maintain accounts/account contacts.

× Maintain an on-going relationship with healthcare providers, caregivers, and clinicians to promote and increase the placement of Ethos products within targeted post-acute accounts including home health, wound care centers, hospital case management and extended care facilities.

× Work with Ethos support staff and referring healthcare professionals to ensure customers’ needs are fully met. Assists, within Medicare or payor guidelines, with the collection and dissemination of information or documentation provided by referral sources to ensure timely placement of prescribed products.

× Provide daily comprehensive support for sales staff, including making in-service arrangements, managing intake and payor documents, and coordinating calendar appointments.

× Communicate frequently with Therapy Consultants to develop and implement new methods and procedures for increasing sales, promoting brand awareness, encouraging customer loyalty.

× Completes all required corporate, employment, compliance and departmental training as requested.

Required Skills:

× Self-motivated with the ability to prioritize and plan independently to meet the goals of the company and attain customer satisfaction and loyalty

× A basic understanding of sales principles and customer service practices

× Excellent team working, motivational, interpersonal, and communication (written and verbal) skills

× Enthusiastic and positive with excellent multitasking and organizational skills

× IT skills; standard business technology devices and Apps (mobile phones, tablets, etc.)

Experience and Education:

DME Sales Experience - Wound Care or Home Health

Bachelor of Science Degree in related field preferred

Home health or extended care industries preferred

Physical Requirements:

Ability to travel extensively by car or commercial flight as needed

Ability to travel overnight on occasion

Ethos Therapy Solutions is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age, or military or veteran status in accordance with federal law. In addition, Ethos Therapy Solutions complies with applicable state and local laws governing non‐discrimination in employment in every jurisdiction in which it maintains facilities. Ethos Therapy Solutions also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

Ethos Therapy Solutions is a leading provider of advanced support surfaces to home healthcare patients with pressure injuries. As a clinically focused company, our goal is to promote wound healing and greater independence for patients at home by helping clinicians align an ideal therapy surface to the patient’s needs and treatment goals. The Ethos portfolio of surface and hospital bed solutions includes air fluidized therapy beds, emersion therapy mattresses, and, high acuity frames.

Company Description

Ethos Therapy Solutions is a leading provider of advanced support surfaces to home healthcare patients with pressure injuries. As a clinically focused company, our goal is to promote wound healing and greater independence for patients at home by helping clinicians align an ideal therapy surface to the patient’s needs and treatment goals. The Ethos portfolio of surface and hospital bed solutions includes air fluidized therapy beds, emersion therapy mattresses, and, high acuity frames.