Events Coordinator - MM

Job Description

Job Description

Description:

Job Purpose

The Events Coordinator at Marquette Mountain Resort is responsible for the direct solicitation and booking of private events for all seasons including but not limited to; weddings, family reunions, sports teams, ski groups, holiday parties, birthdays, graduation parties and other catering events. They may also be involved in the planning and coordination of public events including exhibits, festivals, concerts, mountain events and races (summer and winter). The Events Coordinator reports to the Resort Operations Manager.

Shift: Must have open availability, including, weekdays, weeknights and weekends

Essential Duties and Responsibilities:

• Works closely with the Resort Operations Manager and the General Manager to plan and coordinate private and public events held at Marquette Mountain
• Solicit, and book new and repeat business to maximize venue and catering revenue to meet & exceed goals.
• Conduct site visits/meetings for prospective clients.
• Timely follow up of all leads generated via the MMR Wedding Request Form and any other leads that are received.
• Timely communication with winter group(s) and race inquiries.
• Provide regular updates to management on private event bookings.
• Provide recommendations to management around pricing strategies to capture accounts while
• maximizing revenue.
• Work closely with management to ensure all communication materials; MMR Wedding and Events sections of the website as well as other social media sites, are up to date in reflecting the most current offerings from MMR events.
• Maintain a monthly contact log of inquiries/follow ups.
• Maintain accurate, comprehensive records and files to provide group history and data.
• Partner with Food and Beverage management to ensure all event information transfer is communicated accurately within all departments
• Notify management regarding customer specifications and needs when requiring support from other departments, efficiently respond to customer needs.
• Identify and attend industry appropriate events to connect with sales opportunities (i.e. wedding expos, ski shows, etc).
• Develop and maintain a current list of outside vendors reflecting services not provided by Marquette
• Mountain Resort for either private or public events
• Notify Resort Operations Manager promptly of any matters of significance with the potential to affect an event
• Any and all other duties as assigned.

Competencies:

• Thorough understanding of Marquette Mountain contract policies to ensure accurate delivery and risk management during events
• Required software knowledge to include, but not limited to: GMail suite and PowerPoint
• Effective business writing/verbal skills to include clear and concise communications skills
• Ability to operate basic office equipment.
• Excellent attention to detail.
• Self-directed and able to maximize use of time, resources and technology.
• Maintains office, employee and company confidentiality at all times.
• Exemplifies professional conduct and adherence to company Core Values.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Qualifications:

• Minimum of 2 year associate degree in Hospitality Management or a related business management degree and/or equivalent experience
• Previous outside sales experience preferred.
• Thorough understanding of Marquette Mountain contract policies to ensure accurate delivery and risk management during events
• Required software knowledge to include, but not limited to: GMail suite and PowerPoint
• Effective business writing/verbal skills to include clear and concise communications skills
• Ability to operate basic office equipment.
• Excellent attention to detail.
• Self-directed and able to maximize use of time, resources and technology.
• Maintains office, employee and company confidentiality at all times.
• Exemplifies professional conduct and adherence to company Core Values.
• Evenings, weekends and holidays are a regular part of the schedule.
• Must have excellent attendance and conduct record for consideration.

Education: Minimum of 2 year associate degree in Hospitality Management or a related business management degree and/or equivalent experience

Experience and/or Training: Previous outside sales experience preferred.

Licenses/Certificates: N/A

Technology/Equipment: strong computer and POS systems skills

Physical and mental demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to sit, walk, stoop, kneel, crouch, crawl and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk; or hear and taste and smell. The employee is frequently required to use a phone, personal computer, copier, and printer/scanners. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and training classes. Ability to effectively present information and respond to questions from groups of managers, employees and the general public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Working Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Normal office conditions
• The noise level in the work environment is usually quiet.

Benefits (depended on hours worked)

Insurance:

• Medical - PPO and HDHP options
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with company match
• Dental Insurance
• Vision Insurance
• Accident & Critical Illness Insurance
• Group Term Life Insurance (company paid)
• Short and Long-Term Disability (company paid)

Paid Time Off:

• Paid Time Off (PTO)
• Paid Holidays
• Volunteer Time-Off
• Paid Maternity/Paternity Leave
• Bereavement/Funeral

Compensation:

• 401(k) Retirement Plan with company match
• Incentive Programs
• Shift Differential Program
• Tool Rewards Program
• Safety shoe and glasses program

Other:

• Employee Assistance Program (EAP)
• Wellness incentives
• Company paid and provided uniforms
• Training: In-House, Instructor-Led, and Online

Marquette Mountain is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.