Expert Communications & Training Analytics

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.


We at Freudenberg-NOK Sealing Technologies run the business operations of Freudenberg Sealing Technologies (FST) in the Americas. Being part of the global Freudenberg Group, our company is a leading producer of advanced sealing technologies for automotive and general industries. Freudenberg-NOK Sealing Technologies is a joint venture between Freudenberg and NOK Corp. in Japan, is headquartered in Plymouth, MI, operates more than 20 facilities and employs about 4,700 people across the Americas.

Some of your Benefits

401K Match

Diversity & Inclusion

Health Insurance

Vacation

Paid Holidays

Plymouth, MI

Hybrid Work

Freudenberg-NOK General Partnership

EXPERT COMMUNICATIONS & TRAINING ANALYTICS

Responsibilities

• Training development and delivery: Conception and implementation of training courses on OpEx analytics tools, KPIs and dashboards. Content is based on the requirements of the respective divisions and includes, among other things, leading vs. lagging KPIs, orientation towards multi-generation plans (MGPs) and the respective business strategy
• Communication Strategy: Develop and align a consistent communications narrative for OpEx Analytics. Defining channels and frequency of communication in collaboration with stakeholders such as inside OpEx culture- or business excellence and Analytics team.
• Content creation: Creation of training materials, presentations and interactive formats (e.g. mind maps, fishbone diagrams) to visualize complex relationships
• Stakeholder management: Close cooperation with supply chain, business intelligence, HR and other departments to ensure the relevance and effectiveness of training and communication measures
• OpEx Community Engagement: Actively shape the OpEx at FST community, including townhall formats, SharePoint content, and feedback loops
• Analysis of key figures, use of various analysis tools Celonis, BI etc.

Qualifications

• Bachelor's degree in business administration, business informatics or comparable
• 3+ years of relevant professional experience in the areas of customer service, supply chain management, controlling or operation excellence analytics
• Very good knowledge of SAP modules: MM, SD, PP. First experience with SAP Process Mining (Celonis)
• Experience in the implementation of modern training materials, videos, as well as the implementation of training courses in an international environment on site and online
• Practical experience in the analysis of key figures in the field of SCM
• Basic knowledge of databases, ideally first experience in programming (e.g. B. SQL, VBA)
• Interest in new communication and visualization methods such as viva engage, teams, SharePoint, interactive knowledge transfer
• Experience with projects in the USA and desirable: intercultural competence in cooperation with different regions (focus America and Europe) region
• Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.
• Value for Customers: Anticipates, understands and meets internal/external customers’ needs and expectations. Develops solutions based on a customer centric approach.
• Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
• Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Additional Information

Nicholas Bailey
248 938 2026
[email protected]