Shelter Winter Intake Specialist

The Winter Intake Specialist completes intakes for the Shelter Association of Washtenaw County’s (SAWC) winter programs in the evening about 20-25 hours each week. As clients enter the shelter for the first time, the specialist will complete an intake in the Homeless Management and Information System (HMIS). The Winter Intake Specialist is a seasonal position (October until mid-May 2025) to support the winter programs and conduct an HMIS assessment with each individual accessing shelter. Hourly pay is $20.15. The shift time is 5:30 pm - 10:30 pm, with flexibility on which two days are worked.

Duties and Responsibilities:

• Adhere to NASW Code of Ethics.
• Commitment to SAWC’s mission of ending homelessness.
• Be familiar with and implement SAWC policies and procedures.
• Ensure winter program participants are referred by coordinated entry, also known as the Housing Access of Washtenaw County (HAWC).
• Monitor, track, and communicate to staff the program participants who have yet to receive a coordinated entry referral and winter program assessment using a Master List.
• Aid in the completion and coordination of client intakes/assessments using HMIS.
• Document various client information and activities in HMIS and staff notes professionally and appropriately.
• Assess client’s immediate needs and connect to appropriate shelter services and external resources.
• Be willing to travel to off-site shelter locations when needed to complete intakes with additional clients.
• Be willing to complete intakes in person at the Delonis Center.
• Support with data reports and monitoring needs for winter programs.

Qualifications:

Associate degree, professional certification, BS or BA in Social Work or related field.  1-2 or more years’ experience with the Homeless Management & Information System (HMIS). Must have good verbal and written communication skills. Must have strong critical thinking skills. Must have a positive attitude, be open to change, and be eager to be a part of achieving the greater mission of ending homelessness. Computer skills with proficiency in Microsoft Office, including Word, Excel, Outlook, and Access.

Requirements:

• Able to work as a team member
• Utilize good judgment and clear thinking in crisis situations.
• High degree of cultural competency and equity lens
• Able to be mindful of personal boundaries, ethical obligations, and the primacy of client needs.
• Commitment to economic justice, civil and human rights issues.
• Mature in nature and professional in action.
• Valid Michigan Driver’s License and reliable transportation.

Perks:

• The Specialist will work closely alongside another part time Winter Intake Specialist and these two positions will operate as a team to complete client intakes and connect each client to resources.
• Initial Training will be provided onsite at the Delonis Center.
• Position is set to start as soon as possible