General Manager (Full-Time)

Jersey Mike's
Novi, MI

Job Description

Job Description

Position: General Manager (Full-Time)
Pay: Competitive salary plus performance bonuses
Locations: Novi, Brighton, Milford, Commerce, MI

About Us
Jersey Mikes is committed to serving the best subs on the planet while fostering a culture of teamwork, leadership, and exceptional guest experiences. As a General Manager, youll be the driving force behind your stores success, leading the team to deliver outstanding service and operational excellence.

Not quite ready for GM yet? Were also looking for motivated leaders at every levelShift Leaders and Assistant Managerswith a clear path to grow into a GM role. Wherever you start, well match your experience with the right position and provide the training to help you advance.

What Youll Do as a GM
  • Oversee all aspects of store operations including staffing, scheduling, training, inventory, and financial performance
  • Lead, mentor, and develop a high-performing team including assistant managers and shift leaders
  • Ensure compliance with all health, safety, and quality standards
  • Drive sales growth and operational efficiency
  • Handle customer service issues with professionalism and care
  • Manage budgeting, labor costs, and ordering
  • Represent the store as a leader in the community
Training & Development
Becoming a fully independent General Manager at Jersey Mikes involves comprehensive training (816 weeks), including:
  • Learning every position in the store and managing during peak hours
  • Training on inventory, scheduling, and back-of-house operations
  • Participating in Jersey Mikes 3-phase management program
  • Completing a one-week intensive training session in New Jersey
This phased approach ensures every leaderwhether youre starting as a Shift Leader, Assistant Manager, or GMgains the confidence and skills to succeed.

Qualifications
  • Proven leadership and management experience in food service or retail preferred
  • Strong organizational, communication, and problem-solving skills
  • Ability to inspire a team and manage multiple priorities
  • Reliable transportation and flexible availability, including nights and weekends
  • Commitment to Jersey Mikes values of quality, service, and teamwork
Benefits & Perks
  • Competitive salary plus performance-based bonuses
  • Paid management training, including travel to New Jersey
  • Health, dental, and vision insurance
  • Paid time off and holiday pay
  • Opportunities for career growth at every level
  • Employee discounts and free subs during shifts
Now Hiring in Novi, Brighton, Milford, and Commerce!
Whether youre ready to run a store today or want to grow into the role, Jersey Mikes has a path for you. Apply now and lets build your leadership career together!

Posted 2025-08-23

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