Sales Assistant 1

Are you a meticulous professional who thrives at supporting sales and driving team success? Join Garrison Dentals dynamic North American sales team as a Sales Assistant and play a pivotal role in streamlining our sales operations. In this fast-paced, collaborative environment, youll be responsible for maintaining precise records, processing orders efficiently, and delivering outstanding customer service that sets us apart. If youre highly organized, passionate about sales support, and eager to contribute to a thriving, growth-focused team, we want to hear from you!

Key Success Factors in your first 100 days include:

• Achieve full proficiency in updating account information and migrating dealer orders using CRM data within the first 30 days.
• Master sales lead entry, website lead sourcing, and product expertise by day 60 to drive impactful results.
• By day 100, confidently create and analyze Excel reports, leveraging insights to support strategic sales decisions.

Why join Garrison Dental Solutions?

Private, Purpose-driven Company

• We have been a family-owned, debt-free, stable company in business for more than 25 years.
• We pursue a vision of innovating dentistry to restore healthy smiles worldwide.
• We place a high focus on living our core values of teamwork, determination, quality, and continuous improvement.
• We have been awarded one of West Michigans Best and Brightest Companies to Work For for eight consecutive years.

Market Leader

• Garrison is a market leader for one of the most popular and reliable restorative dentistry procedures.
• Our products are sold in 150 different countries.
• Garrison has a track record for annual revenue growth.
• Highly regarded for innovative product designs requiring complex, in-house manufacturing.
• We place significant investments in innovation and technology.
• Our core products are protected by intellectual property and verified manufacturing processes that push the limits of metal-forming and injection-molding.

Competitive Compensation and Benefits Package

• Hourly rate of $18 $20, based on experience, with bonus potential, 401K with profit sharing.
• Health (Medical, Dental, Vision, HSA, FSA), Life, Short-term and Long-term disability, Accident, Critical Illness, and Pet insurance
• Professional development support through company sponsored training and tuition reimbursement.
• Whole health support with Employee Assistant Program (EAP), regular and volunteerism paid time off, hybrid work option, free on-site gym access and subsidized gym membership.

Qualifications:

• High school diploma or equivalent required.
• At least two years of data entry and Customer Relationship Management experience.
• Superior verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Demonstrated ability to multitask and accurately enter data.
• Ability to compile, analyze, and communicate data effectively.
• Highly organized and detail oriented.
• Excellent interpersonal skills for working with team members and external partners.

Duties/Responsibilities:

• Promptly and accurately processes dealer information to ensure proper order classifications of past orders.
• Maintains sales-related files on sales programs, promotional ads, and special event communications, ensuring documents are organized and available for future reference.
• Compiles data and prepares reports necessary to measure results of sales and promotional programming.
• Maintains database integrity by correcting information and processing pending orders as needed.
• Communicates with and assists dealer representatives regarding product and pricing inquiries.
• Collaborates with Sales Territory Managers on account updates and reporting needs.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Manual dexterity to operate computers, proficiently type, and operate various office equipment such as phones, copiers, and scanners.
• Sufficient eyesight to read and prepare documents, view computer screens, and perform detail-oriented tasks.
• Adequate hearing to understand speech in person, over the phone, and in group settings.
• Ability to speak clearly so listeners can easily understand.
• Ability to communicate information and ideas effectively and exchange accurate information in various situations.
• Capacity to handle multiple tasks simultaneously and work efficiently in a fast-paced environment.
• Ability to lift as much as 15 pounds at times.

Garrison Dental Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation details: 18-20 Hourly Wage

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