Certified/Registered Medical Assistant - Muskegon Family Care - Muskegon, Michigan, United States

Certified/Registered Medical Assistant

FULL TIME M-F Schedule

Muskegon Family Care

2201 S. Getty St.

Muskegon, MI 49444

SCHEDULE: FULL-TIME

Monday-Friday 8:00 am- 5:00 pm, with an occasional late night 10 am- 7 pm.

Pay- $19-$24 per hour

Muskegon Family Care offers a competitive benefit package including Tuition Reimbursement up to $1,500 annually, 401K-Safe Harbor Contribution we match 100% u to 3% employee contribution; 50% for the next 2% employee contribution, weekends and holidays off.

Student Loan Forgiveness: Working for Muskegon Family Care may allow you to participate in programs that forgive the balance of qualifying student loans. Information/eligibility is available from the U.S. Department of Education.

SUMMARY

Under the direct supervision of the Patient Care Manager and in collaboration with medical staff providers, the Medical Assistant directly assists in the examination and treatment of clinic patients.

ESSENTIAL JOB FUNCTIONS : including the following.

• Prepares exam room, ensuring room is clean and all needed supplies are available for the provider.


• Escorts patients to exam room, documents chief complaint, records vital signs, gathers medical history, family history, social history, and enters other relevant information in patients’ electronic health record.


• Performs medication reconciliation and reviews allergy information at every visit.


• Cleans and sterilizes instruments as needed.


• Operates electrocardiograph (EKG) machine and other clinical equipment as needed.


• Administers medication including injectable, performs routine lab tests and administers treatment as ordered by the provider and documents in the medical record.


• Anticipates the need for and performs Point of Care tests (POCT), including but not limited to CLIA waived tests like dipstick urinalysis, urine pregnancy tests, hemoglobin A1c, random blood glucose, and rapid strep tests with accuracy and communicates with provider in a timely manner.


• Assists in examination and treatment of patients under direction of Provider.


• Must have knowledge about specimen and blood collection devices.


• Administers immunizations, documents on patients’ medical records and updates the state immunization registry. Informs vaccine coordinator about vaccine inventory needs on an ongoing basis and supports inventory management.


• Completes medication prior authorizations and appropriately addresses prescription refill requests.


• Performs pre-visit planning and completes basic gaps in care.


• Communicates normal laboratory test results to patients as directed by provider.


• Maintains clean, safely equipped and adequately supplied examination room. Inventories clinical supplies and maintains desired inventory levels.


• Assures that onsite medication is not expired and expired medication is disposed of appropriately.


• Complies with all OSHA requirements and adheres to Universal Precautions at all times.


• Store specimens for subsequent processing and prepares specimens for transport to other laboratories. Follows safety guidelines at all times in accordance with the Universal Blood and Body Fluid Precautions.


• Respond to in-person, electronic, and telephone requests from providers, patients, and clinical staff.


• Clean working surfaces and disposes of bio hazardous waste in accordance with MFC policy.


• Completes patient check-out process according to protocol.


• Assists Pod Leads with maintaining workflow.


• Actively works to improve practice performance on Quality incentives including but not limited to Provider Dashboard, PCMH, and Health Plan incentives.


• All other duties as assigned.

EXPECTATION OF EMPLOYEE

• Regular and prompt attendance at work.


• Maintains a courteous, helpful, and conscientious attitude in dealing with patients, family members and co-workers, ensuring professionalism and confidentiality at all times.


• Understands the principles of a Patient Centered Medical Home.


• Attends required meetings and participates in committees as assigned.


• Demonstrates flexibility, efficient time management, and ability to prioritize workload.


• Ability to exercise maturity, judgment, and initiative in analyzing problems and recommending solutions.


• Highly organized with a strong attention to detail.


• Demonstrates the ability to remain professional while handling a variety of attitudes and personalities from patients.


• Demonstrates the ability to handle multiple interruptions and regain focus.


• Demonstrates effective verbal and written communication skills, and efficient use of computer programs and electronic health records.


• Demonstrates the ability to work as an effective part of a team.


• Performs duties as workload necessitates.


• Demonstrates flexibility with change.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION, CERTIFICATES, REGISTRATIONS AND/OR EXPERIENCE

• High school diploma or GED (Required).


• Registered or Certified through the AAMA or AMT as a Medical Assistant (Required).


• Computer and Medical Terminology (minimum 1 year required).


• CPR/BLS certification required within 6 months of employment.


• Experience working as a medical assistant in a clinic (minimum 6 months required).

More about Muskegon Family Care:

MFC is a Federally Qualified Health Center that aims to improve the overall health and wellness of our community by promoting the physical, emotional and spiritual well-being of our families through comprehensive healthcare and other essential services. As a community health center we provide a range of services far greater than an ordinary doctor's office. We develop programs and services to meet the changing needs of our community, together we create a healthier community.

We commit to serving our patients and our staff through our ICARE values of innovation, within a compassionate environment for all, providing access to the care needed and treating all with great respect, and offering education opportunities that result in healthy outcomes. We are better together. Teamwork makes the Dreamwork.