Order Entry Specialist

Job Title: Order Entry Specialist

Job Description

We are seeking an Account Services Representative with extensive order processing experience. This role involves processing multiple daily order entry and billing transactions with an extremely high level of detail. You will be responsible for resolving issues, maintaining customer accounts, and communicating directly with the sales force, internal departments, and clients to resolve any issues related to orders, billings, accounts receivable, and returns.

Responsibilities

• Process multiple daily order entry and billing transactions with precision.

• Resolve issues efficiently and maintain customer accounts.

• Communicate directly with sales force, internal departments, and clients to resolve order-related issues.

• Utilize ERP systems like Oracle to support order processing.

• Use MS Office Excel and Outlook for various tasks.

• Assess customer needs and ensure quality standards are met.

• Demonstrate strong problem-solving and communication skills.

• Organize and follow up on customer service tasks.

• Maintain composure in stressful situations and demonstrate strong phone skills.

• Accurately enter data and generate reports.

• Work collaboratively in a team environment and be willing to work beyond standard hours when needed.

Essential Skills

• 1+ year of experience in customer or account management.

• Experience with order processing and ERP systems like Oracle.

• Proficiency in MS Office, especially Excel and Outlook.

• High School diploma or equivalent; Associates Degree or equivalent work experience preferred.

• Valid driver's license with a good driving record.

• Strong organizational, customer service, and follow-up skills.

• Excellent communication and problem-solving abilities.

Work Environment

This position is remote, but will require to go onsite to Novi occasionally, with working hours from 8:30am to 5/6pm, Monday through Friday. It offers a great opportunity to get your foot in the door with a large company.

Job Type & Location

This is a Contract position based out of Novi, MI.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Feb 13, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.