Interdisciplinary Team (IDT) Administrative Assistant
- Purpose
- Professional Development
- Paid Holidays
- Generous PTO
- Internal opportunities for growth
- Flexibility
- Team Support
- Competitive Pay
- Medical, Dental, Vision Insurance
- Telemedicine
- Life insurance
- 403(b) Retirement Savings
- Employee Assistance
- And MORE!
- Provides administrative support to the IDT
- Provides excellent customer service to Senior Care Partners P.A.C.E. (SCP) outside vendors
- Provides excellent customer service to SCP participants/caregivers
- Coordination and facilitation of transitions alongside of RN Transition Navigator.
- Main communicator with SCP outside vendors to include change forms, sending out referrals, coordinating facility required paperwork, communicating IDT plan to family and AFC.
- Mailing, faxing, and form coordination management for the Interdisciplinary Team.
- Assistance with scheduling side bars, touch bases, and risk acuity meetings.
- Assisting the department with managing and updating outlook schedules; care plans, and assessments.
- Acts as a customer service liaison with outside vendors and the Interdisciplinary Team.
- Assist in technology coordination (Grand Pads, Care Coaches, etc.).
- Assists the Interdisciplinary Team with completing the regulatory components of Service Determination Requests and Advanced Action Notices.
- Ensure return of care plan agreement form.
- Fax Care Plan's to AFC/ALF/SNF, following care plans.
- Scan documents to medical records.
- Calling hospitals/doctors' offices/etc. to obtain DPOA documents for new enrollments.
- Care plan Reminder Calls to participants and/or designated representative including sending Zoom link to Grandpad calendar or appropriate destination.
- Assist with multiphone line as needed.
- Coordinating Self Determination paperwork.
- Assist the center manager in distributing and monitoring completion of grievances.
- Responsible for completing all required education and file requirements on time.
- Keeps leader informed of problems or issues.
- Performs other duties as assigned.
- High school diploma, or its equivalent, Associates degree preferred.
- Ability to work both independently and as an effective member of a team.
- Demonstrates initiative and organizational skills.
- Demonstrates interest and ability to work in interdisciplinary team environment.
- Strong group leadership skills.
- Detail oriented with good problem-solving skills.
- Strong communication skills, both written, and verbal.
- Well-developed ability to show discretion and maintain confidentiality.
- Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications.
- Excellent communication skills, both written and verbal.
- Minimum of one year of experience working with the frail, elderly, or long-term care population.
- Demonstrates our core values of compassion, integrity, teamwork, and excellence.
- Champion of Senior Care Partners P.A.C.E. philosophy.
- Must possess the ability to deal tactfully with participants, personnel, family members, visitors, and the public.
- Must possess a cheerful personality and be able to collaborate harmoniously with other personnel.
- Must care, support, and collaborate with everyone involved in participant's family using the patient-family centered care approach.
- Must be able to follow written and oral instructions.
- Visible presence while working in the center and is subject to frequent interruptions.
- Communicates with staff, participants, caregivers, and other organizations, as necessary.
- Is subject to emotionally upset participants, family members, and visitors, etc.
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