Benefit Plan Coordinator

Job Description

Job Description

Benefit Plan Coordinator

Strategic & External Affairs | MERS of Michigan
???? Lansing, MI (Hybrid Work – In Office Tues/Wed and ad-hoc as needed)

Make an Impact Supporting Public Sector Retirement Success

At MERS, we go beyond administering retirement plans—we partner with employers to deliver clarity, confidence, and long-term security. As a Benefit Plan Coordinator , you’ll be a trusted advisor, guiding employers through complex benefit plans while supporting key actuarial and operational processes.

If you thrive at the intersection of analysis, customer service, and collaboration , this is an opportunity to make a meaningful impact.

What Will I Do?

???? Build & Manage Employer Relationships

Act as the trusted partner for employers—providing guidance on plan design, compliance, and changes while delivering training and representing MERS at meetings and events.

???? Lead Plan Administration & Implementation

Support the full lifecycle of retirement plans—from onboarding and setup to actuarial coordination, valuations, and ongoing plan enhancements.

???? Partner Across the Organization

Collaborate with cross-functional teams as a subject matter expert, helping to align efforts, improve processes, and support organization-wide initiatives.

✅ Ensure Accuracy, Compliance & Performance

Maintain clean data, ensure regulatory compliance, resolve issues, and keep operations running smoothly while driving continuous improvement and key projects forward (including actuarial timelines and major deliverables).

Why Work at MERS?

Join a collaborative, purpose-driven organization where you’ll grow your expertise in retirement systems while making a meaningful impact on Michigan’s public sector employees.

Who Will I Support?

You’ll support MERS employers by providing the guidance, tools, and service they need to effectively manage their retirement plans.

What Should I Bring with Me?

• Bachelor’s degree and/or equivalent experience)
• Strong communication, organization, and analytical skills
• Ability to manage multiple priorities in a fast-paced, team environment
• Customer-focused mindset with relationship management experience
• Preferred: background in employee benefits or retirement plans