Customer Service Specialist
Job Description
Job Description
We’re seeking a dedicated Customer Service Specialist to join our team.The customer service specialist is responsible for handling inbound and outbound calls, resolving customer inquiries, and maintaining detailed records of interactions. The role involves providing exceptional service, meeting performance metrics, and ensuring customer satisfaction. Effective demonstration of productive time management, courteous customer service, and professional communication skills.
Key Responsibilities
Handle inbound and outbound customer calls
Actively listen to customer concerns and provide solutions
Maintain detailed records of all interactions
Respond promptly and professionally to inquiries
- Maintain a strong knowledge of company products and services
Exhibit a positive, adaptable, and resourceful attitude
Build strong, long-term customer relationships
Position Requirements
High School Diploma or GED required
Excellent communication and interpersonal skills
Computer literacy for data entry and task management
Self-motivated and comfortable working independently
Team-oriented with a strong work ethicPrior food processing or bakery experience is a plus
Experience using Excel
Compensation & Benefits
Highly competitive hourly wage
Fully paid healthcare, dental, vision, and life insurance
Paid holidays (7), vacation, and 6 personal days
401(k) with company match
Occasional Saturdays (8:00 AM – 12:00 PM) at overtime pay
Be part of a company with heart, history, and a commitment to your future.
Apply now and start building your career with us.
We are one of the largest wholesale baking companies in the region and have been in business for over 70 years.
Company Description
We are one of the largest wholesale baking companies in the region and have been in business for over 70 years.
Recommended Jobs
Production Associate
Job Description Job Description About eFulfillment Service eFulfillment Service (eFS) is a growing 3rd party logistics (3PL) company that works with hundreds of e-commerce sellers across the g…
Animal Care Technician I
A Technician I is in training to perform and become proficient in on-boarding skills, procedures, and cooperating in a team environment. The technician is learning basic skills required to support a …
Hospitalist NP/PA in Midland, MI
Our client is looking to hire a motivated candidate to join there growing inpatient team just outside of Midland, MI. The newly hired Nurse Practitioner or Physician Assistant will be working in a in…
Grocery Manager
Job Description Job Description Job Description Provides overall leadership to the grocery team. Responsible for all aspects of daily operations including buying, merchandising, labor and specia…
Shift Manager
Job Description Job Description GENERAL PURPOSE OF POSITION: Assists in managing the operations of a Halo Burger unit and assumes responsibility for unit operations in the absence of other…
Systems Engineer
Title: Systems Engineer Skills: Systems Engineer Date: 10/17/2022 Location: Flint Township, MI Tax Term: FULL TIME Length: Open Job Description: Develop, program, and debug Programmable Logic C…
RN/Nurse (Union)
Position: RN/Nurse (Union) Position code : 25-36 Position Location: All Sites Current Work hours: 40HRS/WK Compensation Range : $31.21/HR-$36.96/HR; Annualized: $66,630.55-$78,876.80…
Entry Level Automotive Technician - Rochester, MI
Goodyear. More Driven. As an Entry Level Automotive Technician, you will gain hands-on experience Starting $17 hr. DOE Let's Connect APPLY TODAY To Schedule Your On Site Interview! Walk in …
Assistant Manager - 650 N Ripley Blvd
Creating great family-like unified teams that are well equipped to serve our Domino's experience to the communities from shore to shore - our pizza in round, we have crust, sauce, cheese and topp…
Digital Service Specialist (eServices Banker)
Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in Michigan …