Adult Support Coordinator - Site Based (Social Worker/Case Manager)

Job Description

Job Description

*HIRING BONUS: $750!*

Job Description: Support Coordinator Dunbar Tower

At Avalon, housing is a human right. Our mission is to build healthy, safe and inclusive supportive housing communities as a long-term solution to homelessness.

Avalon Housing is a non-profit supportive housing provider. Supportive housing is a combination of affordable housing paired with services, such as case management. We don't just help people find housing, we help people stay and thrive in their homes.

If you are passionate about creating more diverse, inclusive, and equitable communities where all people are welcome, Avalon may be a good fit for you.

The Dunbar Tower Support Coordinator provides outreach, care coordination and housing support services to individuals in a supportive housing setting. The clients served by this position face many challenges including mental illness, substance abuse disorders, chronic medical conditions or domestic violence. This position will provide onsite services to adults living at a public housing development owned and operated by the Ann Arbor Housing Commission.

Utilizing a "Housing First" approach, the Dunbar Tower Support Coordinator works closely with the Ann Arbor Housing Commission property managers to help tenants achieve housing stability and move beyond homelessness. Services staff also collaborates with community partners to ensure the coordinated delivery of a broad range of services that meet the mental, physical, psycho-social and housing needs of the individuals either through direct service or linkage to appropriate resources.

In addition to a competitive salary, here are some of the key benefits that Avalon staff receive:

Paid Time Off: Paid time off includes three weeks of vacation time plus additional sick and personal time allowances. There is also an extra paid holiday every month!

Medical Benefits: Full-time employees can select from three comprehensive medical insurance plans, including coverage options for your family. Plus, Avalon covers dental and vision insurance - with no per-payroll premium contribution!!

Life and Disability Plans: Employees working 16 or more hours per week receive life insurance and short-term disability coverage-Avalon covers the full cost of the premiums.

403(b) Retirement Plan: Avalon sponsors a 403(b) retirement plan through Vanguard, available to all employees.

Job Responsibilities:

• Provide ongoing, active outreach and creative engagement to tenants
• Conduct comprehensive assessments and help tenants develop action plans to achieve goals
• Work with tenants and Ann Arbor Housing Commission property management to coordinate eviction prevention efforts and develop housing permanency plans.
• Assist tenants in developing basic life skills including tenant rights and responsibilities and maintaining an apartment
• Provide budgeting/financial literacy support
• Negotiate and advocate with external community resources
• Link tenants to employment opportunities and skill development opportunities
• Assist tenants with accessing needed medical, mental health, substance use, and psychosocial supports
• Assist tenants with conflict resolution among tenants and neighbors
• Provide crisis intervention as needed
• Work to build community and peer support among tenants including participation in community programming activities
• Meet documentation requirements as dictated by program need

Supplemental Job Duties:

• Meet tenants where they are in their homes, in community centers, and in the larger community
• Participate in team meetings, retreats and professional training sessions
• Participate in on-call rotation and occasional evening and weekend to support tenants when they need assistance.
• Provide guidance and support for activities of daily living

Required Qualifications

• Bachelor's or Master's degree in a social or behavioral science or relevant field or three years of relevant experience working with individuals experiencing homelessness, mental illness, or substance use disorders.
• A valid driver's license and reliable transportation is required.

Desired Skills and Abilities

• Skilled in crisis response situations
• Strong verbal and written communication skills
• Positive and enthusiastic attitude and strong commitment toward helping those in need
• Strong organizational skills
• Interest and experience in working with individuals who are difficult to engage and refer to traditional programs, ability to engage with individuals in their current stage of change. Experience with or acceptance of harm reduction principles
• Must possess a highly positive and enthusiastic attitude and strong commitment toward helping those in need
• Avalon Housing is dedicated to eliminating racial inequities. Successful candidates will demonstrate the ability to effectively work with diverse populations in a non-judgmental way

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit for long periods of time, drive a vehicle with passengers, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems.

Job Title: Support Coordinator Dunbar Tower

Reports to: Adult Services Team Leader

Location: This position and office is based in Ann Arbor, MI.

Status: Full time position, exempt

Schedule: This full-time position is 40 hours per week, Monday through Friday 9-5, with rotating on call once or twice a month, which will be occasionally on a weekend or holiday.

Starting Wage: $49,009.00

Benefits: Benefits including excellent medical insurance options, dental & vision, 403(b), generous vacation and additional holidays, Life / AD&D / Short term Disability plans, Employee Assistance & Wellness programs

Avalon also encourages those with criminal histories to apply. Avalon doesn't request information about criminal histories until an offer of employment is extended. Avalon will not exclude someone based on criminal history unless it is determined the criminal history is related to or directly conflicts with the responsibilities of the position. We are committed to transparency about our decision making process, and will seek clarifying information from an applicant to help us make a determination in this regard.