Senior Maintenance Technician

Job Description

Job Description

Job Summary:

The Senior Maintenance Technician plays a vital role in ensuring the physical aspects of the apartment community are maintained to the highest standards. This includes day-to-day operations, preventive maintenance, and ensuring resident satisfaction through prompt and professional service. This position serves as a leader within the maintenance team, providing guidance and support to junior staff while performing advanced repairs and complex diagnostics.

Key Responsibilities:

• Perform repairs and maintenance in HVAC, electrical, plumbing, carpentry, and appliance systems.
• Conduct regular inspections of property grounds, buildings, and equipment.
• Lead or assist in unit turns (make-readies), ensuring vacant units are ready for occupancy on schedule.
• Diagnose and resolve maintenance issues, including emergency repairs.
• Schedule and oversee preventive maintenance tasks for all systems and equipment.
• Ensure compliance with safety procedures and building codes.
• Mentor and assist other maintenance team members; provide training as needed.
• Communicate effectively with property management and residents regarding maintenance issues.
• Maintain accurate records of work orders, parts used, and services completed.
• Monitor inventory of supplies and submit purchase requests as needed.
• Participate in the on-call emergency rotation, responding to after-hours maintenance needs.

Qualifications:

• High school diploma or equivalent; technical certification(s) preferred.
• 5+ years of experience in apartment or multifamily maintenance, with increasing responsibility.
• HVAC certification (EPA Type I and II or Universal) required.
• Strong working knowledge of building systems (electrical, HVAC, plumbing, etc.).
• Ability to use maintenance tools and equipment safely and effectively.
• Excellent troubleshooting, time management, and communication skills.
• Ability to work independently and lead a team.
• Valid driver’s license and reliable transportation.

Physical Requirements:

• Ability to lift up to 50 lbs and perform physical labor (climbing, standing, kneeling).
• Work indoors and outdoors in various weather conditions.
• Ability to respond quickly to emergencies or urgent maintenance requests.

Preferred Qualities:

• Strong leadership and organizational skills.
• Proactive attitude with a focus on resident satisfaction.
• Experience with work order and property management software (e.g., Yardi, AppFolio).