Senior Warehouse Associate
Job Responsibilities:
- Physically handle incoming shipments
- Verify purchased products and enter order receipts into as requires.
- Perform special customer quality assurance inspections when appropriate.
- Segregate backorders and place received materials in proper locations
- Pull, pack, weigh and label materials for shipment; prepare bills of lading and express receipts.
- Assist in loading trucks.
- Prepare local delivery records
- Maintain Return Material Authorization/Credit Memo (RMA/CM) forms pending return of materials.
- Inspect returned materials before completing balance of RMA/CM.
- Put all materials in correct location.
- Sweep/clean warehouse and trucking/parking area.
- Assemble/disassemble bins, racks, shelves, and tables as needed.
- Administer preventative maintenance programs to delivery vehicles and warehouse equipment to ensure proper functioning and safety practices for warehouse operations.
- Record verbal/written complaints from customers concerning dissatisfaction with product or service provided.
- Sell, assemble and pack over the counter sales.
- Assist in handling telephone inquiries/orders directed to the counter.
- Maintain counter stock as needed.
Skills:
- Knowledge of electrical, construction or mechanical products.
- Ability to multi-task.
- Ability to follow direction.
- Basic computer skills.
- Strong written and verbal communication skills.
- Attention to detail.
- Ability to work in a team.
- Ability to prepare for emerging customer needs.
Education/Experience:
- High School Degree or Equivalent
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