Department Clerk

Department Clerk Location Macomb County, MI : CLASSIFICATION TITLE: Department Clerk SALARY: $38,581.20 - $49,901.56 DEPARTMENT: Roads Opening Date: 01/17/2024 Closing Date: 01/24/2024 12:00 a.m. LOCATION(s): Clinton Service Center, Vehicle Maintenance and Fleet FLSA STATUS: Non-exempt / Overtime pursuant to Collective Bargaining Agreement or Human Resources and Labor Relations Policy EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period CURRENT HOURS AND STARTING TIME: Full-time (40 hours per week) position. The starting time for this position is currently 7:00 a.m. Evening and weekend hours as needed. GENERAL SUMMARY: Under direction, performs a variety of clerical and/or accounting duties, which require an understanding of departmental operations, a high degree of accuracy and independent judgment. performs a variety of clerical duties to support department operations. Answers telephones, operates standard office equipment such as computers, multi-line telephones, fax machines, copiers and calculators. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Maintains and types a variety of materials, including those of a sensitive or confidential nature such as, memos, letters, records and forms, according to established policies and procedures or specific instructions, exercising independent judgment as required. Answers telephones and makes outgoing calls to satisfy routine phone inquiries and provides assistance to the general public and walk-in visitors. Enters and processes daily work and time records. Assists in maintaining stock of office forms, informational bulletins and office supplies. Organizes and maintains files and correspondence of both a routine and confidential nature. Assists in the operations of the department; delivers, retrieves and records documents and maintains files. Substitutes for other Department Clerks as needed, at various divisions of the Department of Roads. Performs routine calculations and compiles information for various documents and reports. Makes duplicate copies of reports and/or information, routes to appropriate person and/or files as required. Receives incoming telephone calls, answers questions appropriate to skill level, relays messages to appropriate individuals or departments. Operates standard office equipment such as computers, multi-line telephones, facsimile machines, copiers, calculators and adding machines. Works overtime as directed, including weekends and holidays. Performs related duties as assigned. QUALIFICATIONS: Required Education and Experience

• Possession of a high school diploma or a certificate of successful completion of the General Educational Development Test
• A minimum of two (2) years of experience as a General Clerk or related clerical experience
Required Licenses or Certifications
• Possession of a valid Michigan driver's license and operable, insured automobile for authorized travel
Preferred Education and Experience
• Possession of an Associate Degree or Bachelor's Degree in general business or related field
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES: Knowledge of:
• Word, Excel, Internet, E-mail and other related software
• Department of Roads regulations as it relates to the assigned department
• Record keeping techniques and practices
• Office terminology, procedures, equipment and business arithmetic
• Modern office procedures, methods and computer equipment
Skill in:
• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
• Performing a variety of duties, often changing from one task to another of a different nature
• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
• Tracking inventory and ordering supplies when needed
• Answering multi-line phones and using radio communication system
Ability to:
• Prepare and analyze time cards, input time cards data into Precision
• Make decisions in accordance with laws, ordinances, regulations and established policies and procedures
• Understand and follow complex written and oral directions
• Work independent of supervision
• Operate personal computers utilizing current versions of office related programs, email and other software
• Keep records, maintain data entry and prepare reports
• Work in an environment which embraces the county's Dignity Campaign
• Effectively speak, write and understand the English language
• Effectively speak, write and understand a language other than English is preferred
• Understand and carry out oral and/or written instructions
• Accurately organize and maintain paper documents and electronic files
• Maintain the confidentiality of information and professional boundaries
• Work independently
• Establish and maintain effective working relationships with elected officials, Administrators, Department Heads, staff, union officials and the public
• Conduct oneself with diplomacy, tact and courtesy
WORK ENVIRONMENT/CONDITIONS: The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job. N/S=Never/Seldom O=Occasionally F/C= Frequently/Continuously Work Environment Office or similar indoor environment: F/C Outdoor environment: N/S Street environment (near moving traffic): N/S Construction site: N/S Confined space: N/S Exposures Individuals who are hostile or irate: N/S Individuals with known violent backgrounds: N/S Extreme cold (below 32 degrees): N/S Extreme heat (above 100 degrees): N/S Communicable diseases: N/S Moving mechanical parts: N/S Fumes or airborne particles: N/S Toxic or caustic chemicals, substances, or waste: N/S Loud noises (85+ decibels): N/S Blood Borne Pathogens: N/S PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. N/S=Never/Seldom O=Occasionally F/C= Frequently/Continuously Demand: Balancing on even or uneven surfaces/ground: N/S Bending (forward or backward bending at the waist): F/C Climbing up or down stairs, ladders, scaffolding and platforms:N/S Crawling (moving about on hands and knees). Inspecting in confined spaces: N/S Digging: N/S Driving on sealed and unsealed roads: O Grasping, gripping, holding, clasping with fingers or hands: F/C Kneeling to work at low levels: N/S Manual Dexterity (fine finger movements i.e., keyboard operating, writing): F/C Lift/Carry/Move objects from one level/position to another up to 34 pounds: F/C Push / Pull objects away from or towards the body: N/S Reaching overhead (arms raised above the shoulder) or forward reaching (arms extended): O Sitting in a seated position during the task performance: F/C Standing in an upright position without movement: F/C Walking considerable distances in the facility on multiple surfaces: F/C Running considerable distances in the facility on multiple surfaces: N/S GENERAL REQUIREMENTS AND DISCLAIMERS Complies with P.A. 390, as amended, known as the State's Emergency Management Act and the County's Emergency Management resolution as well as all related plans, policies and procedures covered by those statutes. The intent of this is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations. The AdTech bargaining unit represents this position. Therefore, there may be contract language which could require consideration in the selection process.

About Us

Macomb County is Michigan's third most populated county, boasting a population of more than 865,000 residents and growing. From the densely-populated southern cities to the rural northern villages, Macomb County possesses a wealth of assets that make it a desirable place to live, work and play! As the county gains in population and cultural diversity increases, initiatives such as the dignity campaign enables us to cultivate a community that embraces all people and celebrates their unique contributions. Through collaborative community-based activities, Macomb County is promoting multiculturalism and inclusiveness.