Mortgage Consultant

Member First Mortgage LLC (NMLS ID# 149532)
Grand Rapids, MI
Description

Member First Mortgage is seeking a Mortgage Consultant for our growing Eastern Sales Team! If you thrive in a fast-paced environment, are motivated by building relationships through exceptional customer service, and get excited at the thought of learning something new each day, then this may be the opportunity you have been waiting for and an excellent chance to join our award-winning team recognized as a Best and Brightest company to work for in the nation! In this position you would be responsible for originating mortgage loans, obtaining and reviewing pipeline, and assisting credit unions with any originating needs

Founded on the credit union philosophy of 'People Helping People', we have become the trusted full-service mortgage provider to over 200 credit unions across the U.S. This philosophy, along with our core values of honesty and integrity, make careers with Member First Mortgage dynamic and rewarding through our friendly and family-oriented culture that is dedicated to the growth and success of our employees.

Benefits We Offer:

  • Generous and competitive healthcare packages
  • Employer paid short-term and long-term disability
  • Employer paid Life Insurance
  • 100% Employer paid Vision
  • 401K Plan with match
  • 20 days PTO - no waiting periods!
  • Fun and collaborative team environment

Qualifications

Responsibilities :

  • Assumes responsibility for effective and professional completion of assigned loan origination functions. Interviews, takes applications, and processes preliminary documentation on loan requests.
  • Discusses loan alternatives, credit criteria, interest rates, and loan documentation in a professional manner. Performs follow-up work as necessary to achieve conditional approval within established time frames. Advises members of loan approval or denial and counsels members whose loan requests were denied, explaining reasons and alternatives.
  • Assumes responsibility for establishing and maintaining effective and professional business relations with members and credit unions. Answers questions, responds to requests, and resolves issues. Informs members of company loan policies and services. Counsels members regarding money management and financial matters.
  • Coordinates functions with related departments and provides support as needed. Keeps management informed of area activities and of any significant problems.
  • Keeps informed of current trends in mortgage lending and market factors affecting mortgage lending.

Experience: Three years to five years of similar or related experience.

Schedule: Monday through Friday; 8:30am - 5pm Eastern Standard Time.

Education: (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.

  • Must possess current NMLS license.

Qualifications:

  • Strong working knowledge of federal lending regulations, including: FHA, VA, FNMA, and FHLMC guidelines.
  • Understanding of the foundation of determining credit worthiness.
  • Knowledge of loan policies, products, procedures, processing, and underwriting guidelines.
  • Familiarity with title reports, insurance, and appraisals.
  • Excellent communication and public relations abilities. Strong interviewing skills.
  • Good analytical and financial skills.
  • Ability to operate related computer applications.

Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, and walk. The employee must occasionally lift and/or move up to 10 pounds. The employee is frequently required to spend extended hours in front of a computer screen, to use hand to finger, to speak in and listen carefully on the telephone.

Work Environment: While performing the duties of this job, the employee regularly works in a remote office setting.

If you are looking for a company that is dedicated to your success and is ethically motivated to provide exceptional member service, we encourage you to apply!
Posted 2025-09-25

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