Client Advisor - Farmers Insurance

Job Description

Job Description

Client Advisor – Farmers Insurance | Ben Charney Agency, Grand Rapids

Are you searching for a fulfilling career where you can make a genuine difference in people’s lives? The Ben Charney Agency, a trusted Farmers Insurance partner, is looking for an ambitious and personable Client Advisor to join our growing team in Grand Rapids.

About the Role

As a Client Advisor, you’ll be instrumental in helping clients safeguard what matters most with tailored insurance solutions and ongoing support. In this role, you’ll consult with new and existing customers, advise on policy options, and ensure clients are confident in their coverage—all in a collaborative and high-energy team environment.

About the Ben Charney Agency

At our agency, investing in our clients and team is our top priority. We pride ourselves on a positive culture with a strong emphasis on growth, learning, and advancement—whether you’re new to insurance or ready to further develop your skills. We provide comprehensive training, ongoing mentorship, and a pathway to meaningful career progression, including leadership and even agency ownership opportunities.

Key Responsibilities

• Consult with clients to identify their insurance needs and recommend appropriate solutions

• Build relationships and provide exceptional client service throughout the policy lifecycle

• Help clients navigate and select Auto, Home, Life, and Commercial insurance products

• Actively generate new business and manage leads, follow-ups, and renewals through our CRM

• Set and achieve individual sales goals, contributing to team and agency growth

• Stay updated on insurance offerings and compliance standards

• Participate in team meetings, sales strategy sessions, and ongoing training

Who We’re Looking For

• At least 1 year of sales, customer service, or insurance experience (preferred)

• Excellent communication and relationship-building skills

• Confidence in making outbound calls and closing new business

• Eagerness to learn, adapt, and grow in a fast-paced environment

• Organized, self-motivated, and detail-oriented

• Bilingual skills are a plus

Why Choose the Ben Charney Agency?

• Competitive base salary with uncapped commissions

• Performance bonuses and incentive programs

• Paid training and professional development

• Opportunities for rapid advancement, including a path to agency ownership

• Supportive company culture that values each team member’s contributions

• Health insurance support options (depending on agency offerings)

• Paid time off, holidays, and milestone rewards

• Backed by the trusted Farmers Insurance brand

Ready to Join Us?

If you’re a great communicator, passionate about helping others, and motivated by achievement, this is your chance to reinvent your career as a Client Advisor. Apply today and start making a real impact with the Ben Charney Agency and Farmers Insurance.

Compensation Range: $55K - $75K