Hospital Liaison II

CNS Healthcare
Waterford, MI
What We Are Looking For

Competency in providing follow up and discharge planning services and support to individuals served : 1) Individuals in psychiatric inpatient settings, 2) Assessment, Evaluation, and Facilitation of services, 3) Crisis Intervention, 4) Individual empowerment/self-advocacy, 6) Community and Service Networking, 7) Community Living skills and support, 8) Linking to Vocational, Educational, career support and self-development resources, 9) Communication and quality Documentation skills 10) initial contact during hospital admission within 72 hours as well as follow up appointments within 7 days post-discharge for adults and children served by CNS Healthcare.

Compensation Range

The starting pay for this position is $64,400 - $74,400 for limited licensed candidates, and $70,150 - $80,150 annual salary for fully licensed candidates, and is based on non-discriminatory factors such as skills and experience.

What’s In It For You

As a member of our team, you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones. We’ve shared some highlights below, but you can visit the benefits guide posted on our careers page to learn more!

  • Comprehensive medical insurance options
  • Employer-paid benefits including dental, vision, life, and short-term disability insurance
  • Retirement program with generous company default contribution and match
  • Generous PTO program starting at 18 days annually
  • 16 paid holidays, including 3 floating holidays
  • Paid parental leave
  • Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more

Interested in learning more about this role?

Please see below for a summary of job responsibilities and qualifications!

Essential Functions

Assessment

  • Complete Intake Assessments, Develop, Complete and Implement the required Person-Centered Planning (PCP) process, Periodic reviews, Housing placement applications, various court documents, ALS contract completion as appropriate.
  • Respond to the needs, desires, and interests of individuals served utilizing formal and informal assessment practices.
  • Establish a collaborative relationship with individuals using a variety of effective communication strategies and skills.
  • Assess individual’s needs and develop treatment plans to address significant deficits in their ability to perform life tasks and live successfully in the community.

Facilitation of Services/Consultation

  • Match prevention, intervention, and resolution techniques to the particular circumstances of each individual as required.
  • Identify and use effective advocacy strategies to address and overcome diverse challenges facing individuals (e.g. human rights, legal administrative and financial).

Self-Advocacy/Education/Community Awareness

  • Identify and utilize the resources and support necessary to assist individuals in reaching goals relative to career and educational pursuits.
  • Match specific supports and interventions to the unique needs of individuals and recognize the importance of friends, family, and community relationships.
  • Enhance the ability of the individuals to lead a self-determining life by providing support and information necessary to build self-esteem and assertiveness to make decisions that would improve their quality of life.
  • Assist individuals in identifying and gaining access to formal and informal supports available in his/her community.

Medication Management and Monitoring

  • Assist in the coordination and monitoring of medication administration for individuals served as required.

Customer Service/Time Management

  • Complete all required documentation completely, accurately, and in a timely manner.

Team Building/Professional Development

  • Lead or participate in at least one process improvement initiative (task force, committee, CNS staff and/or person served activity, etc.) each evaluation period.
  • Demonstrate competency in Key Dimensions for this classification per attached sheets.
  • Support and conduct oneself in a manner consistent with customer service expectations.
  • Demonstrate and actively promote an understanding and commitment to the mission and values of CNS Healthcare through performing behaviors consistent with the Organizational Code of Ethics.
  • Maintain a working knowledge of applicable Federal, State and Local laws and regulations, the Corporate Compliance Program, Code of Ethics, as well as other policies and procedures in order to ensure adherence e in a manner that reflects honest, ethical and professional behavior.

Qualifications

Required

  • Master’s Degree in Social Work or Counseling; two or more years of experience with adults in a mental health setting preferred;
  • Michigan license required; LLMSW, LMSW, LLPC, LPC
  • Valid State of Michigan Driver’s License
  • Transportation or automobile accessibility and proof of current auto insurance required
  • Must have experience working with computers, various software and data bases

Preferred

  • Demonstrate knowledge and understanding of mental illness, medications used in treating psychiatric disorders, and knowledge and experience with other interventions used to treat psychiatric disorders.
  • Maintain a high level of interpersonal and problem-solving skills, provide excellent customer service orientations skills in working effectively with various levels of internal agency personnel, outside customers, and community groups with an ability to communicate effectively in multiple professional environments i.e. Probate Court, State Hospital facilities, State and County Agency personnel, Community agencies, Individuals served and their family members.
  • Identify areas for self-improvement, pursue necessary education/training resources, and share knowledge with others.

About CNS Healthcare

CNS Healthcare (CNS) is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeastern Michigan. CNS employs approximately 400 employees, paraprofessionals, and support staff, delivering services to more than 7,000 people annually.

  • CNS provides comprehensive integrated health services in partnership with several community organizations, and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults.
  • Visit our website to learn more about our mission, vision, and values!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Posted 2025-07-24

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