Medical Assistant

Job Description

Job Description

Description:

Elevate Your Clinical Career: Medical Assistant

Michigan Urological Clinic Location: 4047 East Hills Court SE, Grand Rapids, MI 49546

The Role: A True Clinical Partner

Are you a Medical Assistant who thrives on specialized care and professional growth? At Michigan Urological Clinic, you are an essential clinical partner. You will work side-by-side with our providers to deliver expert urological care in a high-functioning, specialized environment.

Why This Position Stands Out

We are looking for a sharp, dependable professional to be the heartbeat of our clinical operations.

• Specialized Clinical Support: Assist with in-office procedures and complex exams that go beyond the basics of primary care.
• Patient Advocacy: Take the lead on patient education, helping individuals navigate their treatment plans and medications.
• Operational Excellence: Manage clinical flow and documentation to ensure every patient receives the highest standard of care.

The Perks: High Impact, Zero Burnout

We expect excellence during the day, and in return, we provide a schedule that respects your personal time.

• The Hours: Monday – Friday. Start your day between 7:30 AM – 7:45 AM and finish at 4:15 PM.
• The Lifestyle: No nights, no weekends, and absolutely no on-call.
• The Commute: Enjoy the convenience of free on-site parking. No downtown congestion or parking fees.
• Total Rewards: Comprehensive Health, Dental, and Vision insurance, a 401(k) Retirement Plan, and generous Paid Time Off (PTO) plus Paid Holidays.

Who You Are

• Education: Graduate of an accredited Medical Assistant school.
• A Dedicated Teammate: You value a collaborative "we" over "me" culture and are always ready to support your colleagues.
• Driven and Dependable: You take pride in your punctuality and your ability to keep a clinical day running smoothly.
• Clinically Skilled: You have a solid background in a medical office setting and understand the flow of a specialty clinic.

Join the Premier Urology Team in Grand Rapids

If you are a reliable professional ready to focus on specialized patient care in a team-focused environment, we want to hear from you.

Apply today to join Michigan Urological Clinic.

GENERAL SUMMARY

The Medical Assistant supports the delivery of urological services, performs work as required and functions as an effective member of the interdisciplinary team. The Medical Assistant is tasked to perform routine administrative and clinical tasks to keep the medical offices running smoothly. This position collaborates/work with staff within their practice or other professional disciplines within the affiliated medical groups as needed to achieve effective and efficient patient care delivery and the desired patient outcomes.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

• The Medical Assistant will perform various administrative and clinical duties under the direction of their assigned direct supervisor.
• The Medical Assistant will consistently confer with physicians, nursing, and other staff members to coordinate and schedule appointments of patients.
• Greets and prepare patients.
• Measures and records vital signs.
• Records patient interview, history, and chief complaint.
• Provides patient education with regards to medications, management of diseases, home treatments and special diets.
• Prepares patients for examinations and performs routing screening tests.
• Assists physicians with exams.
• Performs phlebotomy and collection of other lab specimens. Performs basic lab tests.
• Performs EKG’s.
• Assists with X-ray and physician therapy procedures.
• Prepares and administers medications with physician authorization.
• Change dressings, applies bandages, removes sutures and other first aid procedures.
• Uses CPR skills when necessary.
• Prepares accurate, legal, and ethical documentation at all times.
• Opens office in the morning and closes in the afternoon.
• Assist in maintaining patient logs for the following: Lab requests, CT scans and other treatment orders for the patients.
• Maintains prescription ledger when needed.
• Ensures the back office has good flow, keeps rooms full and assists with room turnover.
• Performs new patient thorough work-up (x-rays, vitals, new patient packet explanation).
• Adds medical history on all new patients and updates all established patients’ history in accurately.
• Performs accurate and complete room set-up for physician.
• Ensures that all patients medication is updated before physician visit.
• Handles set-up for in office surgical procedures.
• Ensures appropriate consent form is completed correctly avoiding the use of too many medical abbreviations within the consent forms.
• Scribe as assigned per physician office flow.
• Prepares for seeing patients the following day, including patient confirmation for next day visit.
• Completes patient medical record requests when necessary.
• Assists in the orientation and training of new personnel.
• Ensures proper hand off of responsibilities once their task is completed.
• Meets established attendance criteria and starts work promptly. Punctual and dependable for assigned/confirmed shifts.
• Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
• Consistently demonstrates good use of time and resources.
• Adherence to HR, & Corporate policies and procedures.
• Ensures that all medical records are accurate and complete for all patients.
• Ensures compliance of healthcare regulations, medical laws and high ethical standards.
• Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
• Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

• Certification or Registration preferred.

KNOWLEDGE | SKILLS | ABILITIES

• Ability to perform well in stressful situations.
• Knowledge in healthcare systems operations such as EMR, Practice Management Solutions.
• Ability to work independently and manage multiple deadlines.
• Project Management.
• Vendor relations (for those MA’s that are required to order office and clinical supplies).
• Database management.
• Strong problem-solving skills.
• Skill in using computer programs and applications including Microsoft Office.
• Excellent verbal and written communication skills.
• Delivers exceptional patient service throughout all interactions.
• Excellent organizational skills and attention to detail.
• Complies with HIPAA regulations for patient confidentiality.

Requirements:

EDUCATION REQUIREMENTS

Graduate of a Medical Assistant program or equivalent experience (based on State regulation requirements)

EXPERIENCE REQUIREMENTS

6 months experience working within a physician’s office desired. Urology experience desired.

REQUIRED TRAVEL

Minimal travel required

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%