Shift Leader

Job Description

Job Description

"Jersey Mike's "A Sub Above"

The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.

Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.

We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!

A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:

1. Coaching the staff to deliver amazing customer service;

2. Producing high quality food;

3. Delivering the Jersey Mike’s experience;

4. Cash handling;

5. Following the Learning Management System Training Program;

6. Developing others for career growth;

7. Enforcing policies and procedures;

8. Participating in local and national marketing initiatives;

9. Maintaining the cleanliness and proper sanitation practices in the establishment;

10. Being certified in all four positions of the restaurant;

A Shift Leader is expected to:

1. Work 25+ hours per week;

2. Have the ability to get to and from work;

3. Communicate with the GM/AGM/DM of any issues they are having;

4. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.

Create food consistent with Jersey Mikes high quality standards:

• Maintain restaurant that is noticeably cleaner than others

• Ability to multitask and work with a sense of urgency

• Interface with customers and provide an exceptional experience

• Key Holder

• Perform all tasks related to opening and closing of store

• Knows how to bake bread and perform all prep

• Manage and lead crew of 2 to 6 people

Qualifications for the job:

• Education: High school degree or equivalent

• 1 Year QSR experience

• Must be 18 years or older

• Must have reliable transportation

*Current rate includes the base rate plus the average hourly tips*

Job Types: Full-time

Pay: $14.00 - $17.00 per hour

Free food while working on shift!!!