Farmer's Insurance Customer Service Hybrid
Job Description
Job Description
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time . Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in .
No prior experience is necessary Apply for the position today by completing the form and completing the assessment.
BenefitsHourly Base Salary + Bonus Opportunities
Flexible Schedule
Work from Home
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Paid Holidays
Licensing Assistance Available
Home Work Equipment Provided
Weekly Team Coaching
Training Software
Appreciation Lunches
Business Casual Attire
Mentorship
Collaborative Work Environment
Home and Work Life Balance
Quarterly Bonus Opportunities
Responsibilities- Secure all Trailing Documents from customers.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
- Informs customers of promotions and new or upgraded products using prepared scripts.
- A Property & Casualty insurance license is preferred.
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Proficiency to multi-task, follow-thru and follow-up.
- Confident, self-starter who works well independently.
- Professional phone etiquette.
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