Team manager
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Position Summary The GTS Team Manager will be leading new technology support for our Category Mgmt./MMSC teams. This leader will be responsible for building out a new agentic type solution that supports our category mgmt. teams. They will also lead and direct information technology teams, identifying needs and opportunities for automating processes and functions, and provide leadership for development and maintenance activities. They will develop and implement sourcing strategies and programs to recruit and select both permanent and globally sourced contract staff. What You Will Do- Monitor current trends in technology and staff sourcing, maintain awareness of competitive threats and architectural opportunities, and prepare application/platform roadmaps that address these trends and issues.
- Facilitate the identification and selection of technology solutions.
- Evaluate risks and develop plans and actions to mitigate those risks.
- Manage team budget; establish and own the technical roadmap and analyze trade-offs between usability, security, and performance needs.
- Work with other IT Leadership to determine priorities and resolve resource constraints.
- Assist business partners and business transformation teams in the identification, prioritization, and documentation of systems enhancements.
- Deliver strategic projects while adhering to project management disciplines, development methodologies, and architectural standards.
- Ensure that systems meet service level agreements, internal controls, and adhere to Information Security policies & standards. Facilitate and improve Information Technology processes by participating in various leadership forums (e.g. Quality Action Teams).
- Ensure that the portfolio of systems within their domain remain technically viable.
- Serve as a liaison between Gordon Food Service departments and Information Technology teams.
- May participate in on-call rotation for escalation purposes.
- Other duties and responsibilities as assigned.
- Monday through Friday, 8:00am - 5:00pm.
- Hybrid Work Schedule: 4 days in office in Wyoming, MI, 1 day remote.
- Bachelor’s Degree in Information Technology or related field
- Eight years previous information technology with two years previous supervisory experience preferred
- Must have strong written and verbal communication skills.
- Must be organized and have strong planning skills and problem-solving capabilities.
- Must have the ability to multi-task, prioritize and be able to work independently or within a team environment.
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