Patient Registration
Job Description
Job Description
We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan. This Contract to permanent position offers an excellent opportunity for candidates with strong customer service and data entry skills to make a meaningful impact in a healthcare setting. The role requires a reliable and detail-oriented individual who is committed to accuracy and ensuring a positive experience for patients during the registration process. Must be willing to work a flexible schedule and weekends if needed.
Responsibilities:
• Register patients in various departments such as the emergency room, inpatient, or outpatient areas.
• Provide guidance to patients in utilizing healthcare-related technology.
• Maintain accurate and timely data entry for patient information.
• Verify medical insurance details and ensure proper documentation.
• Assist patients with scheduling and appointment coordination.
• Deliver exceptional customer service to address patient inquiries and concerns.
• Collaborate with team members and support other department tasks as needed.
• Adhere to healthcare protocols, including COVID vaccination, flu shots, and occupational health screenings.
• Participate in comprehensive training sessions, including virtual and on-site rotations.
• Handle shift transitions effectively, including afternoon and midnight rotations.
• At least 1 year of experience in a similar role; healthcare experience is a plus.• Strong customer service abilities with a focus on patient satisfaction.
• Excellent data entry skills with high accuracy.
• Reliable and consistent work ethic with a proactive attitude.
• Ability to adapt to varying shift schedules, including afternoons and midnight rotations.
• Familiarity with medical insurance verification processes.
• COVID-19 vaccination, flu shot, and occupational health screening are mandatory.
• Effective communication skills to interact with patients and team members.
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