General Motors Dealership Service Technician

Job Description

Job Description

General Motors Factory-Trained Technician

Does this sound like you?

• You could’ve written the GM Training Manual – Been there/Done that – can teach the class
• Independent problem solver who craves variety in their work day
• Thrives on following established procedures to diagnose and get it right the first time
• Likes to move quickly and juggle many projects and deadlines
• Clean & Conscientious when working on other peoples’ vehicles
• Loyal and Honest with your Team

If you answered yes to these questions, a career as a GM Certified Service Technician at Jim Winter Auto Group may be just what you're looking for. ... And we're really looking forward to meeting YOU.

To take the first step:

Apply today by completing our Pre-Interview Culture Assessment: Click Here to complete the Culture Index Survey.

We use the Culture Index to best Lead, Manage and Communicate with each our Team Members.

After we review your survey and resume, we’ll follow up with more details on this job, or any other that you may be a good fit for. Candidates cannot be considered until the survey has been completed.

Responsibilities

Essential Duties include the following but are not limited to:

• Reads & Interprets Advisor write-ups to properly diagnose vehicle performance concerns
• Communicates with GM Technical Assistance (TAC) to obtain current diagnostic & repair procedures
• Maintains GM and State Training Certifications for all qualified repair categories
• Works to obtain additional certifications as shop training needs and workload allow
• Clearly documents repair procedures on Repair Orders in compliance with GM Warranty and State requirements
• Coordinates with Parts Warehouse to obtain quotes and order necessary parts for jobs
• Works closely with Foreman and Manager to prioritize work for good CSI
• Maintains production average commensurate with experience
• Performs thorough test drives to verify customers’ concerns and repair quality
• Performs and thoroughly documents inspections on each vehicle to ensure customers are informed of maintenance and repair needs beyond the initial complaint/concern

Qualifications

• GM and State Certifications beyond basic maintenance and suspension required
• Transmission, Heavy Engine Repair and Diesel strongly preferred
• Clean DMV record
• Authorized to work in the United States and Michigan
• Obtain/Maintain a personal tool collection appropriate for experience and work desired.

Careers at Jim Winter Auto Group

You are looking for more than just a job. Work should be about open possibilities: set your own goals, get the support you need, keep growing into a real career.

We’re not just looking for warm bodies. We are looking for great character. We only work with people who bring energy and inspiration to work, who connect well with the team. We want people who collaborate and build amazing solutions to our guests.

Jim Winter Auto Group is growing. Get on the Bus and Grow YOUR career with us.

Our Mission

We provide a stress-free Automotive sales and service experience

Our Vision

Jim Winter founded our company on the BASICS. His philosophy was that great people can provide a “Best in Class” dealership experience. We honor his legacy and tradition by hiring and retaining the area’s best Team to serve our guests.

Jim Winter Values – The “BASICS”

Boundaryless

• We serve the needs of our guests over our own short-term goals.
• We develop good working relationships with team members in all departments.
• We have all been “Winter-ized”. We find ways to say “Yes”.

Accountable

• We take responsibility for our guests, our careers and our company.
• We do the training and research so we can get it right the first time.
• We set SMART goals and all know where we stand

Service

• We create lifelong customers by doing the difficult things other dealers won’t.
• We are warm and welcoming to every one of our guests.
• We serve our guests with a respectful, friendly and engaging attitude.

Integrity

• We think, act and speak in a professional manner.
• We are fair and honest with our guests and team members.
• We do what is right, not what is easy.

Candor

• We communicate with clarity to our Team and our guests.
• We promptly address and solve problems.
• We will say “ yes ”, “ no ” (with a why) or explain when we will decide

Stability

• We bring our Negatives up and our Positives down. NO GOSSIP.
• We take the long view and build lasting relationships.
• We invest in our Team so we can attract and retain the best and brightest

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.