Senior Change Management Lead - Finance Transformation

Description

Role summary

The Senior Change Management Lead will play a critical role in supporting the FOF transformation by leading the people side of change across complex, cross-functional initiatives. This role will develop and execute change strategies that strengthen stakeholder alignment, readiness, adoption, and sustained business outcomes. The ideal candidate brings deep change management expertise, strong business partnership skills, and the ability to influence leaders, project teams, and impacted employees through periods of significant transformation.

Key responsibilities

Change strategy and planning

Lead the development of integrated change management strategies and plans in support of the FOF transformation

Conduct impact assessments to identify organizational impacts, risks, dependencies, and opportunities

Collaborate with cross-functional teams to integrate change activities into overall program plans

Stakeholder engagement and communications

Build strong relationships with key stakeholders, including senior leadership, functional partners, and project teams to gain buy-in for change initiatives, inform decisions, and surface risks early.

Develop tailored engagement and communication plans and materials to effectively convey the purpose, benefits, and impact of changes to various audiences

Support leaders in connecting transformation changes to enterprise goals and coordinate communications across workstreams to ensure consistency and clarity.

Readiness, adoption, and sustainment

Assess organizational readiness for change, identify gaps and develop strategies to address them

Design and execute adoption strategies that drive acceptance and integration of new processes, systems, behaviors, and ways of working

Coach leaders, managers, and teams in navigating resistance, leading through ambiguity, and reinforcing change

Training and enablement

Identify training needs and partner with business, project, and learning teams to develop training strategies, plans, and materials aligned to change impacts

Support coordination and delivery of training activities to improve role clarity, readiness, and adoption across impacted audiences

Evaluate training effectiveness and recommend improvements based on feedback, participation, and readiness indicators

Execution, measurement, and continuous improvement

Lead execution of change activities, monitor progress against key milestones and outcomes, and implement mitigation strategies to address barriers to adoption

Use data, feedback, and performance indicators to evaluate change effectiveness and refine strategies as needed

Contribute to the ongoing maturity of the change management practice by identifying opportunities to improve tools, methods, and team effectiveness

Team contribution and leadership

Manage external change management resources supporting the transformation while serving as the GM subject matter expert for change management, ensuring partner work is aligned to GM priorities, ways of working, and business context

Lead by example through collaboration, accountability, inclusion, and a commitment to continuous learning

Help prioritize work, connect detailed efforts to the bigger picture, and elevate the quality of change deliverables across the transformation portfolio

Required qualifications

Bachelor’s degree in business administration, organizational psychology, or a related field

5+ years of experience in change management, organizational effectiveness with a demonstrated success leading change efforts for complex, enterprise-level business or technology transformations

Strong knowledge of change management principles, methodologies, and tools such as Prosci ADKAR or Kotter’s 8-Step Process (Certification in change management is preferred)

Experience conducting impact assessments, stakeholder analysis, readiness assessments, and adoption planning

Excellent communication, facilitation, and interpersonal skills with the ability to influence stakeholders at all levels

Strong project management and organizational skills, including the ability to manage multiple priorities simultaneously

Proven ability to work effectively in ambiguous, fast-paced environments and adapt plans as transformation needs evolve

Experience using data and insights to measure adoption and inform change interventions

Location: Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to the - Global HQ Warren, Mi three times per week, at minimum [or other frequency dictated by the business]

Relocation: This role is NOT eligible for relocation benefits

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

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