Import Manager

Pasona N A, Inc.
Taylor, MI
Job Description

Industry: Logistics (Freight Forwarder)

General Position Summary

This position is responsible to oversee the whole import department of each branch such as maintaining of day to day operations and supervising subordinate employees. Depending on branches that you are assigned to work, your responsibility of essential job functions may differ.

IMPORT OPERATION

  • Retrieve data from Emails and Cargowise.
  • Obtain documents for upcoming shipments.
  • Review documents and confirm the information with airlines, steamship lines, and freight forwarders.
  • Contacts customs officials to affect release of incoming freight and resolve customs delays.
  • Communicate with customer service dept. and sales dept. on any quotes that is needed.
  • Check cargo availability, and issue delivery orders.
  • Comply with governmental agencies and all the regulations.
  • Input data and develop monthly reports as well as customer information.
  • Process and audit all imports to verify done legally with customs.
  • Communicate with the clients regarding pickup and delivery set up.
  • Communicate with RLF department and ensure customs clearance is completed in a timely manner.
  • Issue billing invoices for all files in accordance with Client rates and send them to the client.

SUPERVISING

  • Responsible for daily supervision of import operations activities to ensure efficient allocation of resources and compliance with policies and procedures
  • Monitors and reviews employees’ work activities through individual meetings and group meetings to ensure that all work activities are proceeding smoothly to plan.
  • Delegates and advises employees on work procedures and practices
  • Motivates, develops and mentors employees for improved performance.
  • Communicates and coordinates information both in writing and orally on a regular basis with both management and staff.

Other & Miscellaneous

  • Any project that is assigned by supervisor/manager and/or the Company.
  • Seeks constant improvement, more efficient and less expensive ways and means in work processes.
  • Performs special projects and other miscellaneous duties as assigned by management.
  • May assist and provide guidance and direction to other employees, especially new employees.
  • Maintains high ethical standards in the work place.
  • Reports all irregular issues and problems to supervisors for solution.
  • Maintains good communication with management, office staff members and outside contacts.
  • Complies with all company policies and procedures.
  • Responsible for maintaining a clean and safe working area.

Qualifications

Education & Work Experience

  • Bachelor’s degree (B.A.) from four year college or university; or equivalent combination of education and experience.
  • Must have between one and one half year and two years of previous experience in a similar position.
  • Import experience (Ocean and Air)
  • Staff management experience (SV or Mgr)

Tools & Equipment

  • General office equipment including phones, fax, copier, personal computer, U.S. Customs Harmonized Tariff Schedule, FDA Product Code Builder, etc.
  • Software includes the use of Windows operating system, MS Office .
  • Any tools, equipment, software that are required to be used.

Supervisory Responsibilities

  • Yes.

Work Environment & Physical Demands

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work is typically performed in an office environment with moderate noise.

Business travel may be required for this position.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the employee is required to frequently sit and occasionally must stand, walk, use hands and fingers and reach with hands and arms. The employee may occasionally lift and/or move up to 50 pounds.

Specific vision abilities include the ability to read and analyze data in hard copy and on a computer screen, measure or identify using eyesight and adjust vision focus.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.

To apply, please email your resume to [email protected]
Posted 2025-07-24

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