Sr. Manager, HR Commercial
- Act as a strategic HR business partner to leaders across Sales, Service, Marketing, and Revenue, building trusted relationships to support execution of business and people strategies
- Lead, mentor, and develop a team of HR Business Partners, providing strategic direction, coaching, and performance feedback to elevate HR impact across commercial organizations
- Establish clear priorities, operating rhythms, and success metrics for the HRBP team to ensure alignment with business objectives and consistent delivery
- Coach HRBPs to operate as trusted advisors, balancing day‑to‑day HR needs with long‑term people strategy and proactive workforce planning
- Partner closely with global HR colleagues to provide aligned, on‑the‑ground support for teams outside of North America
- Collaborate across all HR Centers of Excellence (Talent, Total Rewards, L&D, People Operations, etc.) to design and scale programs that meet evolving business needs
- Coach and advise leaders at all levels, including executive leadership, serving as a thought partner on organization design, leadership effectiveness, and talent strategy
- Lead and support performance management and performance improvement processes, providing insights, data, and action planning to enable strong people decisions
- Assess internal and external business environments to proactively identify risks, opportunities, and people solutions with enterprise‑wide impact
- Leverage people analytics and KPIs (e.g., headcount, attrition, engagement trends) to inform strategy, guide decisions, and improve employee experience
- Serve as a steward of company culture - ensuring employee voices are heard and that values, behaviors, and engagement remain strong across commercial teams
- Bachelor’s degree in Human Resources, Business, or a related field. Equivalent experience may be considered in lieu of degree.
- 12+ years of progressive HR experience in client‑facing or HRBP roles, including people leadership experience
- Proven experience leading, coaching, and developing HR Business Partner teams in a complex, matrixed environment
- Strong commercial and business acumen with experience partnering cross‑functionally at senior leadership levels
- Experience supporting commercial, go‑to‑market, or high‑growth functions (Sales, Marketing, Revenue, Services preferred)
- Deep knowledge of compensation strategy, organization design, workforce planning, and talent development
- Demonstrated judgment and ability to assess and manage risk in complex business environments
- Experience leading and navigating change management initiatives
- Strong analytical skills with experience leveraging HR data (e.g., headcount, attrition) to drive insight and action
- Advanced proficiency in Microsoft Office, including Excel
- Excellent program and project management skills with a track record of scaling programs end‑to‑end
- Proven ability to operate independently, embrace ambiguity, think creatively, and deliver results in a fast‑paced environment
- Exceptional relationship‑building skills with experience collaborating across regions, cultures, and functions
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