Home Care Intake Coordinator

Job Description

Job Description

Optimal Care is where your dedication meets a rewarding career.

As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.

Exceptional Benefits:

• Minimum of 3 Weeks Paid Time Off (PTO)
• Company Vehicle Program
• Flexible Work Schedule
• Mentorship Culture
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Mileage Reimbursement
• Cutting Edge Technology

Optimal Care is seeking a dedicated Intake Coordinator to join our team!

The Intake Coordinator ensures that patients receive the care they need in a timely manner. They are responsible for the timely and accurate entry of a variety of data for the intake of patients. The Intake Coordinator facilitates patient admissions to home care services by coordinating with interdepartmental staff, other department staff, patients, families, and company community partners. Additionally, there are times they may assist patients with coordinating future appointments, procedures or treatments if required by patient conditions.

Intake Coordinator Job Duties:

• Assists in coordinating Home Care Services for patients, in a timely manner.
• Assists the functions of patient care management through timely and accurate intake data entry and system reporting.
• Maintain a good working rapport with community and company partners, interdepartmental personnel, as well as other departments within the facility.
• Audit new admission paperwork to ensure a complete medical record.
• Make welcome calls to patients/family to confirm information is correct.
• Accurately enters, and updates where required, a variety of patient data (both new and previous) and patient care data into information systems.
• Verifies accuracy of patient referral information and data entered through use of information systems reports.
• Assist in the scheduling of patient care activities where appropriate.
• Performs daily backup of information in the system(s) where required.
• Alerts appropriate management team members regarding late or missing documents required for intake of a patient and data entry.
• Alerts appropriate members of the information system support staff to resolve system problems that negatively impact the speed and accuracy of intake and data entry functions.
• Performs other specific projects relating to intake and data entry and computer operations as required.
• Provide clerical assistance where requested.
• Maintains confidentiality of patient and organization information at all times.

• High Compensation for Excellence
• Comprehensive Benefit Package for Full Time Employees
• Paid Time Off (PTO)

Qualifications:

• Prefer at least one (1) year experience in health care data entry, preferably in home care or hospice care information systems.
• Experience with computers required.
• Is a high school graduate or equivalent, two (2) years college preferred.

Background Screening

Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer

Optimal Care is an equal-opportunity employer.