Patient Coordinator/Medical Receptionist

Job Description

Job Description

???? Now Hiring: Patient Coordinator/Medical Receptionist

???? Location: 30475 Woodward Ave, Royal Oak, MI 48073
???? Schedule: Monday–Friday | 9:30 AM – 6:00 PM | 2 weeks training in Center Line

At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.

???? The Role: Patient Coordinator/Medical Receptionist

This role ensures a smooth and supportive patient experience by managing intake, coordinating with physicians and insurers, and organizing equipment pick-up and delivery for our Orthotics & Prosthetics department.

???? What We're Looking For

• A high school diploma or equivalent

• Strong interpersonal and customer service skills – you're approachable, helpful, and professional

• Solid organizational and multitasking abilities – you can handle multiple priorities with ease

• Comfort with computers and data entry – accuracy and attention to detail are your strengths

• Previous experience in a medical office is a plus, but not required – we’re happy to train the right candidate!

???? What You’ll Be Doing

• Get patients set up for success – Enter all the important info into our system, from personal details to insurance coverage (accuracy = everything!).

• Be the friendly voice – Answer incoming calls and help patients, doctors, and caregivers with questions, updates, and next steps.

• Coordinate with physicians – Gather verbal or written orders needed for insurance.

• Secure those approvals – Make sure all necessary insurance authorizations are in place before we hand off equipment to patients.

• Product pick-up planner – Let customers know when their products are ready and coordinate the best time for them to swing by.

• Stay organized – Keep the “work hold” bins moving by scheduling pick-ups quickly and efficiently.

• Keep it welcoming – Make sure the patient waiting area stays clean, tidy, and inviting at all times.

???? Perks & Benefits

• Competitive pay ????

• Full benefits: Medical, Dental, Vision & Life Insurance ????

• Paid time off + floating holiday ????

• 401(k) Retirement Savings Plan ????

• Training and growth opportunities ????