Specialist
Retail Style Specialist - Somerset Collection
Part time 2800 W Big Beaver Road, Suite R260, Troy, MI, US 48084
About Banana Republic
Banana Republic is a storyteller's brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life's journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship.
Our team is made up of passionate, curious storytellers creators and visionaries who seek out what's next and bring it to life through elevated design, immersive experiences, and a shared spirit of creativity and innovation.
About The Role
As a Banana Republic Style Specialist, you will create aspirational, modern, and on-trend looks that enhance each customer's emotional connection to the brand. You are a fashion authority with strong styling instincts and deep product knowledge, especially across apparel fabrications, styles, fits, and emerging trends. You will provide a high-touch, inclusive, and elevated service experience, building brand loyalty through authentic engagement and personalized clienteling. Your goal is to inspire confidence, drive conversion, and cultivate a loyal client base by serving as a trusted style partner. Additionally, you will proactively clientele through outreach, tailored follow-ups, and relationship-building strategies designed to deepen engagement and support repeat visits and long-term loyalty.
What You'll Do
Stay current with credible and relevant fashion references, including current style icons and influencers, and translate that inspiration into action by solving customer styling needs
Bring our Brand Codes to life across every customer touchpoint, with particular focus on delivering an elevated fitting room experience through personalized styling, confidence building guidance, and high touch service that drives conversion and loyalty
Create personalized styling solutions using a strong understanding of apparel, fabrications, fits, and silhouettes.
Connect and engage with customers authentically to build strong relationships and brand loyalty
Serve as a Brand storyteller, demonstrating strong knowledge of products to create exceptional experiences
Drive sales and achieve store goals with the client as your primary focus
Demonstrate values and behaviors consistent with our Values Based Leadership Behaviors
Who You Are
At least 1 year of experience clienteling in a premium fashion environment, demonstrating deep knowledge of trends and designer brands and the ability to apply that insight to meet customers' styling needs.
Effective communicator with experience in creating meaningful connections with customers that builds brand loyalty
Able to navigate various technology platforms with or without a reasonable accommodation as part of the clienteling process
Flexible and adaptable to work shifts that meet the needs of the business, including evenings, weekends, and peak business hours; flexible and/or consistent scheduling may be available as required by state, provincial, and local laws.
Ability to maneuver around the salesfloor, stockroom, and office and lift up to 30lb, with or without a reasonable accommodation
Passionate about Banana Republic, its heritage, product offerings and commitment to social and cultural initiatives
Collaborative and flourishes in a team environment
Curious with a "can do" attitude and a desire to learn and grow
Benefits At Banana Republic
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.
Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
Employee stock purchase plan.
Medical, dental, vision and life insurance.
See more of the benefits we offer.
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
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