Dispensary Manager
Job Description
Job Description
Operations & Compliance
- Ensure all dispensary operations comply with state and local cannabis laws and regulations.
- Maintain accurate records of all sales, inventory, and customer transactions in compliance with METRC or equivalent tracking systems.
- Oversee daily cash management and reconciliation procedures.
- Monitor product storage, security, and inventory levels to prevent loss or diversion.
- Ensure proper labeling, packaging, and documentation of all cannabis products.
Customer Experience
- Maintain a clean, welcoming, and educational environment for customers.
- Ensure staff provides exceptional service, accurate product information, and compliance-friendly recommendations.
- Handle customer feedback, complaints, and service recovery effectively.
- Promote loyalty programs, specials, and brand education to improve customer retention.
Sales & Performance
- Track and analyze sales metrics, KPIs, and inventory trends.
- Implement marketing and promotional strategies in coordination with leadership.
- Identify opportunities for growth, efficiency, and profitability.
- Report performance results and recommendations to ownership or regional management.
Security & Safety
- Oversee all security measures, including camera systems, entry procedures, and cash-handling protocols.
- Ensure compliance with workplace safety standards and employee health policies.
- Coordinate with vendors and security personnel as needed.
Looking for someone that is passionate and knowledegible in the cannabis field. Must know Dutchie/ Flowhub and Metrc's. Looking for someone that can educate the consumers on the product.
Company Description
Looking for someone that is passionate and knowledegible in the cannabis field. Must know Dutchie/ Flowhub and Metrc's. Looking for someone that can educate the consumers on the product.
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