Customer Service/Logistics Coordinator - Night Shift
- Sign drivers in and out.
- Keep "white board" updated with incoming trailers
- Check back haul sheets and ETA's
- Input all customer profiles, data entry & orders
- Provide accurate feedback to the Manager with regard to customer complaints
- Track shorts of assigned customers
- Set appointments for all outgoing and incoming loads
- Track and update appointments in ASC
- Input and update inventory in ASC
- Answer incoming calls
- Follows all company policies and procedures regarding GMPs, SOPs and Quality standards.
- Demonstrates problem solving and decision making ability regarding day to day operations
- Effectively utilize time available to achieve results through control over ongoing projects and prioritizing demands.
- Must demonstrate proficiency in essential tasks of the job and a willingness to learn and share knowledge
- Other duties as assigned or required
- High School Diploma/GED
- Strong communication skills
- Microsoft Excel experience
- Good management and organizational skills
- Strong problem-solving skills
- While performing the duties of this job, the employee may be frequently exposed moving mechanical parts and forklifts.
- The employee is occasionally exposed to wet / humid / cold conditions (non-weather).
- The noise level in the work environment may be loud.
- The employee is occasionally required to stand; walk and sit.
- The employee may occasionally be required to lift and/or move up to 50 pounds.
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