Guest Experience Lead

McDonald's
Westland, MI
Guest Experience Leader

Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.

Perks & Benefits

  • Competitive pay from $14.50
  • Employee discounts and free meals
  • Paid sick leave and/or paid time off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401k plan*
  • Medical, dental, and vision benefits*

And much, much more!

  • Available to full time employees in select locations.

This role is vital to the guest experience because you'll:

  • Lead the experience: Check in with guests and make sure they are enjoying themselves
  • Be the solution: Handle guest concerns and provide resolve to their satisfaction
  • Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
  • Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

To Be Successful In This Position, You’ll Need

  • A humble and hospitable demeanor;
  • Passion for helping and serving others (customers and fellow team members);
  • A desire to learn and grow; and
  • The ability to communicate effectively and anticipate customer needs

So, what’s your job combo?

Equal Employment Opportunity and Our Value of Inclusion

McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected] .

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.
Posted 2025-11-12

Recommended Jobs

Youth Outreach and Engagement Coordinator

Lighthouse
Royal Oak, MI

Summary: The Youth Outreach and Engagement Coordinator helps organize, lead, and grow efforts to connect with and support young people, ages 10-24, who are experiencing homelessness or at-risk of run…

View Details
Posted 2025-10-16

Full Time Electrophysiology Job Detroit, MI

RecruitWell RecruitWell
Detroit, MI

ElectrophysiologistOpportunity Detroit, Michigan Do you know someone that might be a good fit for this position? Please ask about our generous referral fees! We are seeking an experienced, board-ce…

View Details
Posted 2025-10-24

Software Engineer

Applied Intuition
Ann Arbor, MI

About Applied Intuition Applied Intuition is the vehicle intelligence company that accelerates the global adoption of safe, AI-driven machines. Founded in 2017, Applied Intuition delivers the to…

View Details
Posted 2025-09-22

Speech Pathology - Battle Creek, MI

Sunbelt Staffing
Battle Creek, MI

Job Description Job Description Master's degree in Speech-Language Pathology, active SLP license and 1+ year of Speech-Language Pathology experience required. Applicants who do not meet these qua…

View Details
Posted 2025-10-24

Quality Inspector

NB Target Metal Blanking
New Boston, MI

The Quality Inspector is responsible for ensuring that steel products processed at the facility meet specified quality standards and customer requirements. This role involves conducting inspections, …

View Details
Posted 2025-09-17

Certified Nursing Assistant (CNA) In Training

Bay Bluffs - Emmet County Medical Care Facility
Harbor Springs, MI

Become a Certified Nursing Assistant (CNA) In Training No Experience Needed! No cost to you! CNA's are the foundation of our care team. They are how we provide the best quality care for our resi…

View Details
Posted 2025-08-28

Pharmacy technician

BrightSpring Health Services
Grand Rapids, MI

Our Company PharMerica Overview Join PharMerica as Pharmacy Technician! Ready for a career where you can make an impact every day? Join PharMerica's closed-door pharmacy team and …

View Details
Posted 2025-11-11

Direct Care Worker

ExpertCare
Waterford, MI

ExpertCare provides support services to children and adults with intellectual and developmental disabilities. We work toward a common goal of empowering individuals to achieve self-independence and re…

View Details
Posted 2025-11-03

ERP Manager - PeopleSoft

ROUSH
Farmington, MI

At Roush, we fuse technology and engineering to provide product development solutions to customers in a diverse range of industries. Widely recognized for providing engineering, testing, prototype, a…

View Details
Posted 2025-08-22

Full Time Medical Assistant

Dermatology Specialists of Ann Arbor
Ann Arbor, MI

Job Description Job Description Are you looking to enter the exciting world of Dermatology or continue working in one of the most desired medical specialties? Our Dermatology clinic located in An…

View Details
Posted 2025-09-25