Human Resources Associate
- Provides concierge service in daily communications with employees and leadership regarding their transactional Human Resources needs.
- Administers human resources tasks and activities to meet the unique needs of each Agency Partner including but not limited to
- Initiating and supporting electronic onboarding of new hires.
- Processing and tracking background checks and drug screens.
- Processing changes within our HCM systems related to all areas of employment including core employee records, benefits and payroll.
- Processing changes within our information systems related to the setup of our Acrisure Partners or business units and their unique data and processing needs.
- Populating, distributing, and collecting employment agreement documents
- Assisting Acrisure Partners and/or employees where needed with navigation and questions related to their HR employee self-service portals.
- Processing employment verifications in partnership with a third-party vendor.
- Reviews and interprets transactional data to resolve issues and propose process improvements while demonstrating sensitivity and respect at all times.
- Audit and validate employee data
- Supports Legal and HR Advisors with pulling basic record request
- Supports administrative or data entry needs for our HR Organization
- Recommends process improvements, system enhancements and alternatives to their team based on Acrisure Partner needs.
- Assists with projects and supports priorities and initiatives within the Human Resources Team.
- Provides exemplary customer service in all encounters.
- Assists with training or knowledge transfer activities as needed.
- Remains informed of and adheres to compliance with all State and Federal human resource laws and regulations
- Associate degree or recognized equivalent of education and experience, required
- 2+ years of experience working in an HR capacity preferred, Call Center experience preferred
- Possessing a Bachelor's degree in HR (or related discipline of Business Administration) may be substituted for experience requirement listed above
- Demonstrated skills in Microsoft Office Suite, MS 365 Teams and HRIS Technology
- Multi-state experience is a plus Experience with Workday is a plus
- Must be organized and detailed-oriented
- Demonstrates ability to collaborate and work effectively with others to create and foster a positive, team-oriented environment
- Must have a high level of problem-solving capability
- Self-motivated and driven with the ability to work independently
- Demonstrates effective written and verbal communication
- Demonstrates excellent time management and prioritization skills
- Must exhibit attention to detail and commitment to a high level of accuracy
- Competitive Compensation
- Industry Leading Healthcare
- Savings and Investments
- Charitable Giving Programs
- Opportunities for Growth
- Educational Resources
- Generous time away
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