Accounts Receivable Clerk (Internal Bid ONLY)

Accounts Receivable Clerk (Internal Bid ONLY) Location Ann Arbor, MI :

Posting Details Posting Details (Default Section) Posting Number: 0603367 Position Title: Accounts Receivable Clerk (Internal Bid ONLY) Position is: Regular full-time Position Type: Staff Position (Full Time/Part Time) Department/Ofc.: Financial Services Position Description: Why Join WCC ?

• An inclusive, welcoming environment for our students, faculty & staff
• Affordable & Comprehensive Health, Dental, Life & Vision Insurance
• 1:1 Employer Match for Retirement
• WCC Tuition paid for you AND your dependents
• Tuition reimbursement for colleges outside WCC

Check out even more of our Total Rewards here Position Summary: Facilitate the daily operations of the cashier's office by coordinating the student refund process and check investigations, provide coverage at the cashier window, provide back-up for the Head Cashier. Essential Job Duties and Responsibilities:

• Coordinate the student refund process and serve as liaison between Student Accounting, Accounts Payable, Cash Management, and Financial Aid.
• Research and resolve out of balance accounts and accounts with payments not correctly applied.
• Serve as the primary contact for student claims of non-receipt for refund checks and direct deposits, as well as all student refund related inquiries.
• Initiate and coordinate internal check and direct deposit investigations upon receipt of a signed affidavit stating funds have not been received.
• Investigate outstanding refund checks and process per procedure including coordination of returns to financial aid per Title IV regulations.
• Research and update student accounts when letters or student refund checks are returned and process per procedure.
• Verify accuracy and eligibility of student ticket sales and sign-off on forms for Student Activities.
• Perform basic duties of the Cashier's Office including posting student payments received in-person, by mail, or telephone.
• Serve as primary cashier back-up and assist with answering telephone calls and servicing students at the cashier window.
• Serve as back-up for the Head Cashier in the collection, receipting, reconciling, and depositing of all College payments.
• Serve as back-up for all payment gateway related duties including reconciling and recording online credit card and electronic check payments, and generation and secure upload of ACH files to the bank.
• Serve as back-up for downloading return ACH files, processing returns checks and notifications of change, and notifying students of their account status.
• Assist the Student Accounting Manager with collection activity, including but not limited to follow-up phone calls, assisting with the collection letter process, and other collection related duties as assigned.
• Assist with scanning and filing.
• Other duties as assigned.

Minimum Qualifications: Minimum Required Knowledge, Skills and Abilities:

• High School diploma or GED equivalent and 15 credit hours in related coursework and two (2) years relevant work experience OR the equivalent combination of education and work experience.
• Proficiency in the use of computerized accounting programs, integrated computer systems, Microsoft Office and internet.
• Strong personal skills to deal effectively with various College personnel and the community.
• Ability to work with detail and organize workload.
• Ability to appropriately handle confidential materials.

Preferred Qualifications: Posting Date: 11/22/2025 Closing Date: 12/01/2025 Open Until Filled No Special Instructions to Applicants: Please complete all sections of the application and submit required documents. Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services. Washtenaw Community College seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve our diverse community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating an inclusive, welcoming environment. Washtenaw Community College is an Affirmative Action/Equal Opportunity Employer. Salary/Hourly Rate: $19.63 Salary Comments: Level B | annual $40,830