Patient Services Representative - PSR#009
Job Title: Patient Services Representative
Location: Detroit, MI 48213
Pay Rate: $18/hr.
We are seeking a Patient Services Representative to join our team and provide exceptional support in a patient-centered, team-oriented environment. The ideal candidate will have a passion for delivering outstanding customer service, strong communication skills, and a willingness to learn. This role is an excellent opportunity for someone looking to build a career in the dental or healthcare field. You will be responsible for assisting patients, supporting staff, and ensuring smooth day-to-day operations in the office.
Essential DutiesWelcome and greet patients with professionalism and a positive attitude.
Answer telephones and respond to patient inquiries.
Schedule, confirm, and manage patient appointments.
Maintain and update the appointment book.
Follow up on no-shows and appointment cancellations.
Assist patients with registration and check-in.
Post charges and payments to patient accounts.
Monitor and respond to voicemails daily.
Maintain a clean, organized, and welcoming waiting area.
Support staff and management with administrative tasks and assigned projects.
Previous experience answering telephones in a professional setting.
Exceptional customer service and interpersonal skills.
Experience in a dental, medical, or healthcare office.
Familiarity with insurance plans (HMO/PPO).
High school diploma or GED required.
For more details contact at [email protected]/516-862-1203
About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
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