Customer Service Representative
Job Description
Job Description
Benefits:
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
As an Insurance Customer Service Representative , you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Responding promptly to customer inquiries via phone and email.
- Providing information about insurance policies, coverage details, and claims processes.
- Assisting clients with policy changes, updates, and renewals.
- Investigating and resolving customer issues or concerns with empathy and professionalism.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- People-oriented
- Detail oriented
- Proactive in problem-solving
- Able to learn computer functions
- Ability to work in a team environment
- Currently licensed applicants preferred
Recommended Jobs
FULLY ONSITE PATIENT ACCESS REP
Job Description Job Description TEKsystems is looking to hire several FULLY ONSITE Patient Access Representatives for a large hospital in Detroit, MI! **If you have 3+ years of insurance verific…
Busser
For this position, pay will be variable by location - plus tips. Our Winning Family Starts With You! Check out these great benefits! ~ Flexible schedules to help you balance other life commitme…
MASTER PROFILE: Personal Trainer
Anytime Fitness is considered to be a premier place to work within the industry, where our mission is to help you Get to a Healthier Place®! We are seeking a highly motivated individual with a passion…
Mechanic - Automotive (Engine)
Job Description Job Description About Us: Martin Technologies is an industry leader in engineering, testing, and manufacturing for automotive, aerospace, and defense. We bring motorsports prec…
Part-time Cashier
Goodwill Industries of Northern Wisconsin and Upper Michigan is seeking a Part-Time Cashier to join our team in Marquette, MI . Position responsibilities include: Greeting and assisting cus…
Tax Preparer - 2+ Yrs Paid Tax Experience Required
Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United…
Speech Language Pathologist
We are looking for a talented Speech Language Pathologist (SLP) to join our team for the school year. Rate Range : $52.00-$60.00 per hour Responsibilities would include: Conduct speech, la…
Service Delivery Coordinator (Technology & Physical Security)
Job Description Job Description Service Delivery Coordinator (Technology & Physical Security) Overview: We are seeking a Service Delivery Coordinator to join our growing Managed Service…
Final Inspection Team Leader
Job Description Job Description Description: Summary The Production Team Leader is responsible for ensuring employees are working safely while production and quality requirements are met wi…
In Home Caregiver
Job Description Job Description We are looking for an experienced caregiver who is available on weekends: Friday, Saturday, and Sunday from 9AM-5PM in Ann Arbor. We have a very nice client who ne…