Payroll Associate

Acrisure
Grand Rapids, MI

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

This is an exciting opportunity to join this growing team and immediately make an impact to the overall success of the company. If you are interested in collaborating with good people who celebrate entrepreneurialism and work with commonality of purpose, Acrisure is the place for you. To fuel that growth, we have another exciting opportunity as a Payroll Specialist . The Payroll Specialist is responsible for providing comprehensive support to our HR department and agency partners with a high degree of customer satisfaction, expertise, and timeliness.

Responsibilities:

This position is part of our dynamic payroll team to ensure efficient, timely and compliant payroll service deliverables. The Payroll Specialist will provide outstanding customer service to our existing and newly acquired Agency Partners. This role will have a solution oriented mindset and an ability to drive the creation of new ways of working, while understanding best practices and risk mitigation. This position works as a key member of the Corporate Human Resources Operations Team. Creating and maintaining strong relationships with stakeholders involving Agency Partners, HR Leadership, HR Business Partners, the Mergers & Acquisition team and members of the Finance and Accounting Departments, are critical to success in this role. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Reports payroll and tax issues and recommends system or process changes to improve go forward support of business needs.
  • Recommends process improvements, system enhancements and alternatives based on Agency Partner needs
  • Provides exemplary customer service in all encounters
  • Assists with training or knowledge transfer activities as needed
  • Practices proper maintenance of payroll records, and aids in the creation of W2 forms, along with other year-end requirements
  • Remains informed of multi-state tax (federal, state, local) requirements including tax adjustments and balancing issues, as well as other payroll regulations. Possesses the ability to interpret and apply best practice to meet unique business needs
  • Provides concierge service in daily communication between Payroll Operations, Finance, HR Business Partners, Agency Partners, other vendor and employees. Uses judgement to escalate matters when necessary
  • Manages workload including new agency payroll implementations and ongoing payroll support of the organization to ensure accuracy and compliance
  • Administers payroll tasks and activities to meet the unique needs of each Agency Partner including but not limited to
    • Payroll data entry, data imports, computing and balancing payroll, auditing and posting, generating accounting data, distribution, reconciliations and reporting
    • Process and input employee changes such as deduction revisions, scheduled payments, benefit enrollments, form W-4 and banking information
    • Process and input other earnings required for payroll such as bonuses, commissions, vacation payouts, fringe benefit imputed income, etc.
    • Wage Attachments administration, coordinating with vendors and agencies as appropriate
    • Off-cycle check processing, voids and transaction follow-up
    • Audit of all inputs and results, utilizing preview and post payroll reports, performing error corrections as needed
    • Execute and utilize payroll reports as needed

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements:

Education and Experience:

  • Bachelor’s Degree in Human Resources, Accounting, or related field - or recognized equivalent in education and experience, required
  • Minimum of 2 years of experience managing, processing and/or consulting on payrolls, required.
  • Multi-state payroll experience, preferred
  • FPC or CPP Certification, preferred

Technology Skills:

  • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
  • Workday and/or ADP experience a plus

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.


Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.


Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

  • … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.


Acrisure is an Equal Opportunity Employer.
We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.


California Residents:
Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.


Recruitment Fraud:
Please visit here to learn more about our Recruitment Fraud Notice.


Welcome, your new opportunity awaits you.

Posted 2026-04-24

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