Sales & Catering Coordinator

Are you looking for a new role in the hotel industry where you can show off your sales skills to attract new guests? Our busy resort is looking for a sales & catering coordinator who is unwavering in their dedication to customer satisfaction and providing an exceptional experience for our guests. Support the Sales & Catering Manager in servicing and detailing all group events for our newly renovated resort (10,000 sq. ft. of event space, 6 meeting rooms, 400 banquet capacity, 148 guest rooms). Responsibilities include coordinating décor, deposits, room assignments, menu selections, and final billing to ensure exceptional guest experiences. October start date. Our ideal candidate possesses excellent communication skills as well as sales experience, preferably in the hospitality industry. If this sounds like an exciting opportunity, apply now! Responsibilities:

• Manage schedules, file important documents, and communicate relevant information from the sales team to stakeholders and hotel departments
• Increase revenues by upselling and providing additional amenities and upgrades to customers to ensure they are entirely satisfied
• Prepare sales presentations and support materials for prospective customers, such as suitable event space, dining and catering services, hotel bookings, and access to relevant facilities
• Prospect a list of company and referral leads generated through research, networking, social media, special events
• Assist clients by acting as a point of contact and communicating with them by phone and email in response to their queries and requests
• Act as a liaison between the sales/catering team and clients.
• Manage the catering sales process from beginning to end, including planning, budgeting, execution, and billing.
• Always maintain professional dress and demeanor around internal and external clients
• Communicate relevant information from the sales team to stakeholders and hotel departments using STS generated BEOs and Resumes.
• Run at weekly BEO and Resume meeting.
• Print and organize materials to support the Sales & Catering Manager.
• Help schedule banquets team for events.
• Keeps track of sales materials and supplies during quarterly inventory.

Qualifications:

• Proven track record of client success
• Advanced sales and customer service skills
• Excellent verbal and written communication skills
• Working knowledge of Microsoft products
• Proven experience in sales, hotels or other administrative positions will be considered a plus.
• Proficiency in English
• Well-organized and responsible with an aptitude in problem-solving
• A team player with high level of dedication

About Company: Exciting updates and renovations on going! Stay tuned for updates as we prepare to unveil the next chapter of Bay Valley — where community, comfort, and hospitality come together. The Bay Valley Resort & Conference Centre in Bay City is near the airport and Ted Putz Nature Area. We are a full-service resort and conference center with an 18-hole golf course. At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture.