HIV LPN Navigator

OVERVIEW:

DUTIES, FUNCTIONS AND RESPONSIBILITIES:

• Utilizes nursing assessment protocols to accurately assess and triage HIV and PrEP patients
• Manages the point-of-care HIV testing and supplies for all Advantage clinics
• Works with providers and medical support staff to achieve efficient workflow
• Promotes and maintains a clinical environment that complies with federal, state, and local regulatory agencies
• Coordinates day-day activities including supervision, staffing, and problem solving
• Coordinates the provider availability with the patient appointment schedules
• Monitors workflow to ensure efficient and effective productivity
• Monitors patient satisfaction and responds to patients’ complaints in a timely manner
• Attends required meetings and participates in committees and in-service trainings as requested
• Prepares reports and manages assigned projects
• Assures compliance with HIPAA guidelines
• Accurately prepares and supervises the compilation of all month end closing procedures and reports
• Coordinates all ancillary services i.e., laboratory, pharmacy, and specialty clinics
• Provides patient care and services including vaccinations, walk-in injections, etc. as needed
• Always maintains a professional demeanor and effective communications
• Performs other related duties as required

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of the principles and practice of nursing
• Interest in working with HIV-positive or at-risk patients
• Knowledge of the state and federal laws pertaining to health-care delivery and to federally qualified community health centers
• Knowledge of the structure and function of community health centers
• Skill in communicating effectively with the staff, patients, and their families

• Skill in establishing and maintaining effective working relationships with staff, supervisors, and colleagues
• Ability to multitask and solve problems while maintaining a calm demeanor
• Proven leadership ability to effectively direct staff and the ability to follow directives from others

MINIMUM QUALIFICATIONS:

• Graduation from a Licensed Practical Nursing program or within one semester from graduation
• A minimum of two years progressively responsible experience in a medical office or equivalent clinical setting
• Excellent interpersonal, oral, and written communication skills
• Computer literacy and experience with an automated patient management system

LICENSES AND CERTIFICATIONS REQUIRED:

• Must be able to be licensed as a practical nurse in the state of Michigan and/or completed a certified License Practical Nurse program
• Must possess a valid Michigan driver’s license and BCLS certification

OTHER REQUIREMENTS:

• Must provide own vehicle for local travel.