Automotive Service Technician - Troy, Michigan, United States

Job Description:

About LaFontaine Nissan Troy

LaFontaine Nissan Troy is part of the award-winning LaFontaine Automotive Group, a family-owned business founded in 1980. With over 54 retail franchises and a commitment to customer satisfaction, the group employs nearly 2,500 individuals across Michigan. Our mission is to build lifelong relationships that connect families, strengthen communities, and personalize the automotive experience.

Job Details

• Salary: Competitive, based on experience and certifications
• Job Type: Full Time
• Location: Troy, MI 48084

Position Summary

We are seeking a skilled Automotive Service Technician to perform vehicle repair and maintenance in accordance with dealer and factory standards. This role welcomes technicians, trainees, and apprentices looking for growth in a professional and rewarding environment.

Key Responsibilities

• Receive and process repair orders accurately and efficiently.
• Diagnose vehicle malfunctions and perform authorized repairs.
• Communicate with the Parts Department to acquire necessary parts.
• Tag, save, and return parts as required, especially for warranty jobs.
• Inform service advisors promptly about additional work or issues.
• Document all work performed and complete thorough quality checks.
• Road-test vehicles to ensure repairs meet quality standards.
• Attend training sessions and stay updated on factory technical bulletins.
• Maintain cleanliness of customer vehicles and adhere to safety and housekeeping policies.
• Follow all federal, state, and local regulations related to service repair.

Work Environment and Physical Requirements

• Occasional climbing, balancing, stooping, kneeling, crouching, or crawling.
• Frequent lifting or moving of objects up to 25 pounds; occasional lifting up to 100 pounds.
• Regular walking, sitting, talking, and hearing.
• Work hours may include evenings, weekends, and holidays as required.

Our Mission and Core Values

Mission: To build lifelong relationships that connect families, strengthen communities, and personalize the automotive experience.

Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.

Job Requirements:

Qualifications and Experience

• High school diploma or GED required.
• Michigan Mechanic Certification.
• Valid driver's license and satisfactory Motor Vehicle Report (MVR).
• Ability to read and comprehend instructions and technical information.
• Professional personal appearance and excellent communication skills.
• Ability to meet production and quality standards consistently.
• Commitment to customer satisfaction and teamwork.
• Ability to follow lawful directions, work rules, and procedures.
• Positive attitude and ability to maintain employee morale.
• Willingness to work flexible hours including evenings, weekends, and holidays as needed.
• Uphold company confidentiality and non-disclosure policies.

WHAT WE OFFER:

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.

We Would Really Like To Hear From You!