Business Office Supervisor I

State of Wyoming
Wyoming, MI

Description and Functions

GENERAL DESCRIPTION:

The Professional Licensing Board Office provides administrative support for twenty (20) professional and occupational licensing boards dedicated to protecting the health safety and welfare of Wyomings citizens.

The Executive Director serves multiple boards and ensures each one meets its regulatory responsibilities including enforcement of applicable statutes rules and policies as well as the preparation and oversight of each boards budget.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

  • Comprehensive health dental and vision insurance
  • Paid vacation sick leave FMLA and holidays
  • Retirement - Pension and 457B plans that help you build a secure future
  • Flexible schedules and work-life balance options
  • Meaningful work that makes a difference for Wyoming communities and MUCH MORE !

Human Resource Contact: Lindsey Galindo / /

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

  • Serve as liaison between the Board licensees the public government agencies professional associations and consumer groups.

  • Act in the Boards stead within policy and guidelines when the Board is not in session.

  • Assist in the promulgation implementation and ongoing review of rules and regulations governing Board operation.

  • Monitor current trends and best practices within regulation governance and administration.

  • Research monitor and track state and national legislation assist with drafting language for proposed legislation and ensure compliance with state and federal laws by participating in local regional and national meetings as the Boards representative.

  • Interpret applicable statutes and rules to develop standard procedures for licensing and to fulfill the regulatory obligations of the board.

  • Review applications and evaluate supporting documents submitted for examination licensure or license renewal.

  • Follow the retention and destruction schedules for all licensing and board documents utilizing Content Manager and RIMS (Records and Information Management System).

  • Serve as the point of contact for all requests for public records and adhere to the Wyoming Public Records Act.

  • Schedule organize attend and participate in Board meetings; develop the agenda; provide and interpret information; recommend courses of action; compile the minutes; and act on all Board decisions and directives.

  • Prepare and present monthly financial statements for review by Board members; monitor each Boards financial status to ensure that funds are used efficiently and that fees are set at an appropriate level to fund each Boards budget.

  • Prepare and submit biennium budget requests and B-11 budget modification requests to the Budget Division.

  • Coordinate investigations relating to reported violations of rules and regulations or statutes; maintain confidentiality and security of all complaints and investigations; assist in finalizing investigative reports and drafting legal pleadings related to contested case hearings.

  • Retain the services of investigators and hearing officers; gather evidence; organize and attend administrative hearings; provide testimony; and report formal actions to the appropriate national disciplinary data banks.

  • Draft contracts MOUs and inter-agency agreements between the boards other government agencies national associations and private organizations. Upload to Cobblestone for maintenance and tracking.

  • Prepare fiscal impact statements as requested by the Legislative Service Office.

  • Compile information and statistics to provide accurate information to members of the legislature lobbyists and other interested parties.

  • Ability to provide in-person testimony at legislative committee hearings.

  • Act in the immediate supervisors stead during their absence by serving as the contact liaison for the Director of Administration and Information and other state agencies.

  • Provide assistance to other team members with special projects handling inquiries fielding telephone calls and ensuring the office is staffed during normal business hours.

  • Interview candidates for employment; make hiring recommendations; conduct performance appraisals and make disciplinary decisions.

  • Assign instruct and monitor staff in carrying out their assigned tasks.

  • Resolve problems and questions presented by staff.

  • Establish and modify office procedures and methods for processing applications and renewals accurately and efficiently.

  • Establish and maintain electronic and manual record-keeping standards for license and complaint files.

  • Develop official forms and documents. Determine what information is to be published on the Boards web pages.

Qualifications


KNOWLEDGE:

  • Work leadership supervision effective communication organization and decision-making.
  • Principles concepts and current practices of government including fiscal and budget management.
  • Interpret and apply statutes regulations and standards regarding professional licensing.
  • Maintain confidentiality.


MINIMUM QUALIFICATIONS:

Education:

Bachelors Degree (typically in Business Management)

Experience:

1-2 years of progressive work experience (typically in Business Management) with acquired knowledge at the level of a Business Office Coordinator II

OR

Education & ExperienceSubstitution:

4-6 years of progressive work experience (typically in Business Management) with acquired knowledge at the level of a Business Office Coordinator II

Certificates Licenses Registrations:

None

Necessary Special Requirements


PHYSICAL WORKING CONDITIONS:

  • This position takes place in an average work environment.
  • This is not a teleworking position.
  • Occasional evenings and weekends may be required.
  • Occasional in-state and out-of-state travel is required.
  • Must have a valid unrestricted drivers license.

NOTES:

  • FLSA: Exempt

Supplemental Information


006-Administration and Information - Professional Licensing Board

Click here to view the State of Wyoming Classification and Pay Structure.

URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change; please refer to the A & I HRD Website to ensure that you have the most recent version.

Required Experience:

Manager

Posted 2025-11-22

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