Sr. Systems Engineer - Collaboration

Job Description

Job Description

People Driven Technology, Inc is a fast-growing, modern technology integrator focused on delivering innovative IT solutions across the Midwest. We are a family-owned, local firm that focuses on simple, scalable business and technical outcomes for our clients. We leverage our decades of the combined business, technology, and engineering experience to deliver these outcomes, in a methodical manner. We’re not out to build and measure our business based on revenue but rather by the collective successes of our customers. We believe that mutual integrity, passion, and teamwork are the cornerstone values that define the relationships with our customers and strategic partners. When we engage we are all-in so to better those we serve.

The Systems Engineer – Collaboration will work closely with clients to implement and support advanced unified communications solutions across both on-premise and cloud environments. This role requires a proactive, solutions-oriented engineer with strong knowledge of collaboration technologies such as Cisco, RingCentral, and Zoom, and a deep understanding of VoIP protocols and system integration. The engineer will focus on delivery, troubleshooting, and optimization of collaboration systems to meet client communication needs.

• Collaborate with clients to understand their business requirements and communication needs.
• Design and architect communications solutions utilizing both on premise and as-a-service cloud.
• Develop detailed technical designs and implementation plans for collaboration solutions.
• Provide guidance and recommendations to clients regarding best practices for collaboration implementation and optimization.
• Troubleshoot and resolve issues related to collaboration technologies including: call routing, gateway debugging, system health, and inter-application connectivity.
• Stay updated with the latest industry trends and advancements in collaboration technologies.

• Proven experience as a Cisco Unified Communications Consultant or in a similar role, designing and implementing Cisco Unified Communications solutions.
• Familiar with implementing industry leading communication technologies such as Cisco, Ring Central, Zoom.
• Strong understanding of VoIP, SIP, and H.323 protocols.
• Hands-on experience with Cisco IP telephony devices, such as IP phones and gateways.
• Excellent problem-solving skills and the ability to troubleshoot complex communication issues.
• Willingness to travel to client sites as required.
• CCNP certification or equivalent experience

• Comprehensive medical, dental, and vision plans for you and your dependents.
• 401(k) Retirement Plan with Employer Match, Health Savings Account, Life Insurance, and Long-Term Disability.
• Competitive compensation.
• Collaborative and welcoming office culture.
• Work-life balance and unlimited paid time off.

Recruitment Agency Notification

People Driven Technology, Inc does not accept unsolicited agency resumes. Do not forward resumes to our careers email address, People Driven employees, or any other company location. People Driven Technology, Inc is not responsible for any fees related to unsolicited resumes.

Equal Opportunity Employer

People Driven Technology, Inc is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based on merit, qualifications, and our business needs.

People Driven Technology, Inc is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodations because of a disability for any part of the employment process, please contact the recruiter and let us know the nature of your request and your contact information.