Overnight Member Services Representative
Job Description
Job Description
Benefits:
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
Overview
The Overnight Member Services Representative contributes to building a fiercely fun fitness environment for team members while delivering excellent customer service to the member base. They are enthusiastic about fitness and excited about serving others and help to deliver and exceptional member experience at gym level. Responsibilities
- Manages cleaning assignments during the overnight shift.
- Prepares the facility for the AM shift.
- Greets all members & guests with a focus on member engagement and retention.
- Assists with membership, retail and tanning product sales.
- Promotes membership privileges including tanning, group fitness, small group training and childcare.
- Delivers on new member enrollment expectations.
- Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert.
- Answers phones in a courteous, helpful, professional manner
- Communicates special events to members and guests,
- Facilitates all member requests or forwards to a manager.
- Maintains a professional and courteous disposition.
- Is an expert in all club facility, services, programs and schedules/hours of operation.
- Maintains a clean and organized work area.
- Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales.
- Performs opening and closing checklist and duties.
- Minimum 1 year of experience in a service-oriented position preferred.
- Ability to communicate effectively and demonstrate proficiency in reading and writing skills.
- Strong customer service orientation
- CPR/AED certification required (can be obtained within 30 days of hire)
- Must be able to lift or move up to 50lb.
- Physical effort required for daily duties include prolonged standing and walking.
- Reports directly to the General Manager and Assistant General Manager.
Recommended Jobs
Certified Occupational Pediatric Therapist
Job Description Job Description This position is a FULL-TIME position within a private school setting and outpatient facility in Battle Creek, MI. This position will facilitate a dynamic caselo…
Licensed Practical Nurse (LPN or LVN)
Job Description Job Description Overview NaphCare is hiring LPN to join our team of medical professionals in Detroit, Michigan, where we manage all aspects of healthcare for the individual…
Dedicated Advanced Service Technician
The Dedicated Advanced Service Technician is responsible for the continued maintenance and repair of the RaceTrac Travel Center and/or EDO stores they are designated. This individual assesses, deve…
Logistics Planner
Job Description Job Description General Description Cirba Solutions is the most trusted and complete battery solution partner in the world. For 30 years, we have lead the BATTERY RECYCLING indus…
Security Officer Unarmed Patrol Specialist
Job Description Job Description Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While …
Tube Mill Production Opportunities
Job Description Job Description Description: Heidtman Tubular Products, a Heidtman Steel company, is seeking dedicated, experienced production workers to join our team in Erie, MI. We are lookin…
Remote Leadership Development Associate
Remote – Level Up Your Career Location: 100% Remote Ready to move beyond the traditional 9–5 and step into a role where growth, flexibility, and leadership development are built into your pa…
Fabrication - 2nd shift - $19/hr - Charlotte, MI
Job Description Job Description Staffing Inc is partnered with a client in Charlotte, MI who is actively looking to hire qualified individuals for General Labor positions who are ready to start a…
Industrial Maintenance Technician
Job Title: Industrial Maintenance Technician Responsibilities Repair down machines and perform necessary machine maintenance. Troubleshoot and resolve issues with PLCs and CNC machines. W…
Commercial Concrete Form Carpenter
Job Description Job Description We are currently seeking Journeyman Commercial Concrete Form Carpenters! You will be installing footing forms, column forms, deck form shoring systems and related …