Service Manager

Safe Tire & Auto
Grand Rapids, MI

Job Description

Job Description

Responsibilities
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Oversee technicians' inspections
Other duties as assigned
Willingness to develop into a Store Team Leader position

Qualifications
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Ability to work a flexible retail schedule of 46 hours per week.
Valid driver's license

We offer medical, dental and vision insurances, the 1st of the month following 90 days of continuous employment.
Vacation 5 days after 180 days of employment, 2 weeks at 1 year work anniversary
Paid holidays after 90 days of continuous employment.
We are closed most if not all major holidays

Posted 2026-06-24

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