Mobility Coach

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Mobility Coach Passport to Self-Sufficiency™

Mobility Coaching is an innovative approach designed to assess low-income families on their journey toward improved education, career mobility, and economic independence. Mobility Coaching combines participant-driven supportive services and coaching, peer support and learning, and cash incentives which lead to families obtaining self-sufficient wages and assets.

This includes:

• Using a strengths-based, trauma-informed approach to conduct individual and group coaching sessions with program participants.
• Complete Passport to Self-Sufficiency assessment tools with participants and utilize tools set goals and coach in the PTS 5 Domains.
• Maintain regular contact with participants in accordance with Passport to Self-Sufficiency™ parameters
• Maintain records and files to document participants' progress in accordance with agency standards, departmental procedures, and specified outcome measures
• Collaborate with participants' personal and professional networks to effectively support each participant
• Refer families to relevant and specific community services and organizations
• Assist participants through problem solving, conflict resolution, relationship building, and mediation as needed.

Basic knowledge of principles, procedures, techniques, trends, and literature of strengths-based and participant-driven program models.

• Strong knowledge and skill of Microsoft Office Suite and other productivity work software.
• Knowledge of principles of community organizing, service coordination, and advocacy to initiate/coordinate service delivery and follow-up services.
• Basic knowledge of the scope and activities of public and private health, social service, advocacy, educational, and workforce development agencies.
• Knowledge of workforce development, economic literacy, education, and career development resources.
• Skill in facilitating supporting job-readiness, career programs, and activities, including networking with transitional and long-term employers.
• Excellent group facilitation skills.
• Ability to work collaboratively with participants to maximize self-determination.
• Ability to pass all pre-employment background checks.

Work experience and/or educational requirements:

• Bachelor's degree in human services related field preferred not required
• At least two years professional experience in human services, case management, counseling, etc.
• Basic knowledge of engagement strategies (i.e. trauma informed care, generational poverty, and whole family engagement)
• Data entry experience required
• Microsoft Word and Excel experience required
• Group facilitation skills preferred.
• Reliable transportation
• Able to pass a criminal background check and drug screen.

Who We Are

The Passport to Self-Sufficiency™ (PTS) is COTS' Theory of Change for creating opportunities for families to succeed using a two-generation approach. Short to Long term relationship building through coaching across 5 key domains: Family Stability, Economic Empowerment, Health and Well-Being, Education, Employment/Career —along with curated partnerships at the center of our engagement model and intervention strategy.

Our Values

• Integrity
• Human Dignity
• Impact
• Service
• Collaboration
• Generosity of Spirit

Our Mission Create and facilitate opportunities that empower families in poverty to collaborate, thrive, and succeed in building strong households, neighborhoods and communities.

Our Purpose To assist families in reaching their housing, economic, health, education, and career goals as they overcome homelessness and break the cycle of poverty for themselves, their next generation, and beyond.

Our Vision A perpetual cycle of thriving families and the absence of generational poverty.

Essential Duties and Responsibilities

Program Participant-Facing

Mobility Coach activities include but are not limited to, internal outreach and recruitment, assisting with goal setting, coaching in self-sufficiency skills, referral to community resources, facilitation of groups and workshops, data management, and reporting, and the delivery of services consistent with agency objectives and standards.

Network and Community-Facing:

• Represent the agency to key stakeholders and partners in the community.
• Steward relationships with vendors and partners.

Agency and Team-Facing:

• Facilitate communication and coordination among shifts.
• Ownership of personal and professional development.
• Openness to learning and the exchange of knowledge.

Success Measures and Evaluations

• Behaviors in alignment with the goals, mission, purpose, and values of the organization
• Practices that build on the success of and foster consistent alignment with our theory of change.
• Evidence of creative and innovative thinking
• Stewardship of internal and external relationships, resources (volunteers, partners, donations) and facilities
• Quality of engagement and partnership based on participant feedback (survey and random

Additional Requirements:

Time management, organizational and interpersonal skills sufficient to establish and maintain effective communication with residents, vendors/suppliers, and colleagues.

Other duties as deemed necessary

Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person