National Director Health Pools Business Intelligence & Analytics

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

The National Director - Health Pools Business Intelligence and Analytics is a critical leadership role responsible for driving the strategic, operational, and analytical initiatives within Gallagher’s Health Pool Practice. This position is designed to enhance the value of Gallagher’s health pool solutions by leveraging data-driven insights, optimizing operational workflows, and delivering innovative strategies that differentiate Gallagher in the marketplace. The role encompasses four key areas: Pool Finance, Pool Business Intelligence, Pool Operations, and Pool Strategy. The National Director will lead efforts to benchmark pricing competitiveness, consult on quoting and renewals, implement scalable analytics solutions, and design operational frameworks that ensure efficiency and consistency across practice. Additionally, the position will focus on driving growth by presenting Gallagher’s unique value proposition to high-value clients and prospects, while supporting the development of new pools and onboarding new clients. This role requires a strategic thinker with strong analytical expertise, operational leadership skills, and a client-centric approach. The National Director will collaborate with cross-functional teams, including the Gallagher Center of Excellence (GCoE), to deliver tailored solutions that meet client needs and align with Gallagher’s broader organizational goals.

Pool Finance

• Provide expert consultation on quoting, renewals, and forecasting for health pool clients, ensuring accuracy and alignment with client goals.
• Conduct cross-PTC (Pool Trust Consortium) performance analysis to identify trends, opportunities, and areas for improvement.
• Benchmark pricing competitiveness on a national scale to ensure Gallagher’s health pool solutions remain competitive and strategically positioned in the marketplace.
• Strategically support underperforming pools by diagnosing challenges and implementing tailored solutions to improve financial and operational performance.

Pool Business Intelligence

• Implement and scale custom employer dashboard analytics to provide actionable insights for clients, enabling them to make informed decisions about their health pool strategies.
• Offer consulting support to clients on the effective usage of analytics tools, ensuring maximum impact and value.
• Conduct comprehensive analytics on the full GBS (Gallagher Benefit Services) book of pool business to identify trends, risks, and opportunities for growth.
• Develop practice-wide benchmarking tools to enhance decision-making and provide clients with comparative insights across the health pool landscape.

Pool Operations

• Partner with the Gallagher Center of Excellence (GCoE) to implement data management best practices and automation for health pool clients, ensuring accuracy and efficiency in data handling.
• Design scalable workflow frameworks to optimize operational efficiency and consistency across the Health Pool Practice.
• Create and maintain a national operations playbook to standardize processes, ensure best practices, and drive operational excellence across all health pool operations.

Pool Strategy

• Drive the value proposition of the Health Pool Practice to clients, positioning Gallagher as a market leader and fueling growth opportunities.
• Present Gallagher’s health pool solutions to high-value clients and prospects, showcasing the unique benefits and differentiators of the practice.
• Support the stand-up of new pools, including dental, vision, and new client onboarding, to expand the practice’s offerings and market reach.
• Collaborate with internal teams to develop innovative strategies that align with client needs and Gallagher’s organizational goals.

Required: Bachelor's degree and 6 years related experience required. Proficient in Microsoft Suite of Office Products. Intermediate knowledge of database systems and their functionalities. Excellent communication skills written and oral.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

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Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.